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                    "description": "For question reference 4C.1.2 For public supply and public service contracts only, please provide relevant examples of supplies and/or services carried out during the last three years as specified in the Contract Notice. Examples from both public and/or private sector customers and clients may be provided). For question reference 4D.1 & 4D.1.1 Will the bidder be able to produce certificates drawn up by independent bodies attesting to that the bidder complies with the required quality assurance standards, including accessibility for disabled persons? If not, please explain why and specify which other means of proof concerning the quality assurance scheme can be provided. For question reference 4D.2 & 4D.2.1 Will the bidder be able to produce certificates drawn up by independent bodies attesting that the bidder complies with the required environmental management systems or standards? If not, please explain why and specify which other means of proof concerning the environmental management systems or standards can be provided.",
                    "minimum": "For question reference 4C.1.2 Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in part II.2.4 of the OJEU Contract Notice or the relevant section of the Site Notice. Note: Bidders should provide relevant examples in support of each of the following sub-criteria: * Engagement with businesses to raise awareness of circular economy opportunities * Support provided to SMEs within a Metropolitan area * Previous partnership working with public and private organisations For question reference 4D.1 & 4D.1.1 (f) Documented arrangements for ensuring that the bidders apply quality management measures that are appropriate to the work for which they are being engaged. (g) A documented process demonstrating how the bidder deals with complaints. The bidder must be able to provide details of how their organisation maintains records of any complaints received and how corrective measures are carried out to prevent reoccurrence. For question reference 4D.2 & 4D.2.1 (f) Procedures for dealing with waste (e.g. waste management plans, waste segregation, recycling, etc.) Further information on minimum standards is provided as part of this contract notice in the additional document, Information for Bidders."
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