{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000592575-2019-12-18T00:00:00Z",
    "date": "2019-12-18T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000592575",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-5",
            "name": "Scottish Ambulance Service",
            "identifier": {
                "legalName": "Scottish Ambulance Service"
            },
            "address": {
                "streetAddress": "National Headquarters, Gyle Square, South Gyle Crescent",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH12 9EB"
            },
            "contactPoint": {
                "email": "d.welsh1@nhs.net",
                "telephone": "+44 1313140087",
                "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "reviewBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "NHS",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.scottishambulance.com"
            }
        },
        {
            "id": "org-88",
            "name": "Scottish Ambulance Service",
            "identifier": {
                "legalName": "Scottish Ambulance Service"
            },
            "address": {
                "streetAddress": "National Headquarters, Gyle Square, South Gyle Crescent",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH12 9EB"
            },
            "contactPoint": {
                "name": "Danielle Welsh",
                "email": "d.welsh1@nhs.net",
                "telephone": "+44 1313140087",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "reviewBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "NHS",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.scottishambulance.com"
            }
        },
        {
            "id": "org-89",
            "name": "BT",
            "identifier": {
                "legalName": "BT"
            },
            "address": {
                "streetAddress": "15 York Street, Glasgow",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G13 3YJ"
            },
            "contactPoint": {
                "email": "ralph.nimmo@bt.com",
                "telephone": "+44 1412208555",
                "faxNumber": "+44 1412268437"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        }
    ],
    "buyer": {
        "name": "Scottish Ambulance Service",
        "id": "org-88"
    },
    "tender": {
        "id": "SAS/2019/393",
        "title": "Telephony Maintenance Support",
        "description": "The Scottish Ambulance Service (the Service) having completed a Market Engagement exercise are now progressing with this ITT for the provision of maintenance support to our current and evolving Avaya telephony infrastructure. This will include a replacement contact centre solution and an upgrade /migration from the CS1000 to the Communication Manager. Our current maintenance support contract expires in September 2019 and is likely to be extended for around 6 months to allow completion of this procurement exercise and to allow the continued resilience of our network we will require a suitable supplier to support our existing network and its planned migration and expansion which is likely to take around 18-24 months to implement and complete from contract award date. It is anticipated that the new contract will be a Framework Agreement which will allow flexibility of supply of goods and services, installation and maintenance of both new and existing equipment",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html",
        "tenderPeriod": {
            "endDate": "2019-09-09T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2019-09-09T12:00:00Z"
        },
        "documents": [
            {
                "id": "JUL361791",
                "documentType": "contractNotice",
                "title": "Telephony Maintenance Support",
                "description": "The Scottish Ambulance Service (the Service) having completed a Market Engagement exercise are now progressing with this ITT for the provision of maintenance support to our current and evolving Avaya telephony infrastructure. This will include a replacement contact centre solution and an upgrade /migration from the CS1000 to the Communication Manager. Our current maintenance support contract expires in September 2019 and is likely to be extended for around 6 months to allow completion of this procurement exercise and to allow the continued resilience of our network we will require a suitable supplier to support our existing network and its planned migration and expansion which is likely to take around 18-24 months to implement and complete from contract award date. It is anticipated that the new contract will be a Framework Agreement which will allow flexibility of supply of goods and services, installation and maintenance of both new and existing equipment",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL361791",
                "format": "text/html"
            },
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "DEC375697",
                "documentType": "awardNotice",
                "title": "Telephony Maintenance Support",
                "description": "The Scottish Ambulance Service (the Service) having completed a Market Engagement exercise are now progressing with this ITT for the provision of maintenance support to our current and evolving Avaya telephony infrastructure. This will include a replacement contact centre solution and an upgrade /migration from the CS1000 to the Communication Manager. Our current maintenance support contract expires in September 2019 and is likely to be extended for around 6 months to allow completion of this procurement exercise and to allow the continued resilience of our network we will require a suitable supplier to support our existing network and its planned migration and expansion which is likely to take around 18-24 months to implement and complete from contract award date. It is anticipated that the new contract will be a Framework Agreement which will allow flexibility of supply of goods and services, installation and maintenance of both new and existing equipment",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC375697",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The Scottish Ambulance Service (the Service) having completed a Market Engagement exercise are now progressing with this ITT for the provision of maintenance support to our current and evolving Avaya telephony infrastructure. This will include a replacement contact centre solution and an upgrade /migration from the CS1000 to the Communication Manager. Our current maintenance support contract expires in September 2019 and is likely to be extended for around 6 months to allow completion of this procurement exercise and to allow the continued resilience of our network we will require a suitable supplier to support our existing network and its planned migration and expansion which is likely to take around 18-24 months to implement and complete from contract award date. It is anticipated that the new contract will be a Framework Agreement which will allow flexibility of supply of goods and services, installation and maintenance of both new and existing equipment. The service is a National (NHS) Special Health Board which is a 24/7 Emergency Service Organisation which consists of 6 operational divisions which are detailed in the schematic below, which together cover the complete landmass of Scotland and its associated islands.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "30"
                        },
                        {
                            "type": "price",
                            "description": "70"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "startDate": "2019-12-02T00:00:00Z",
                    "endDate": "2022-12-01T00:00:00Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Option of two further three year extensions until 2028 and a further 12 month extension up to 1st December 2029."
                }
            }
        ],
        "bidOpening": {
            "date": "2019-09-09T12:00:00Z"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "classification": {
            "id": "32522000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "Detailed in tender documents."
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "(SC Ref:608555)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000592575"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000592575"
        }
    ],
    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "SAS/2019/393",
            "suppliers": [
                {
                    "id": "org-89",
                    "name": "BT"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "SAS/2019/393",
            "awardID": "SAS/2019/393",
            "status": "active",
            "value": {
                "amount": 2714277,
                "currency": "GBP"
            },
            "dateSigned": "2019-12-18T00:00:00Z"
        }
    ],
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2019/S 146-359755"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "121",
                "measure": "bids",
                "value": 2,
                "relatedLot": "1"
            },
            {
                "id": "122",
                "measure": "smeBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "123",
                "measure": "foreignBidsFromEU",
                "value": 2,
                "relatedLot": "1"
            },
            {
                "id": "124",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "125",
                "measure": "electronicBids",
                "value": 2,
                "relatedLot": "1"
            }
        ]
    }
}