{ "tag": [ "compiled" ], "id": "ocds-r6ebe6-0000765512-2024-08-27T00:00:00Z", "date": "2024-08-27T00:00:00Z", "ocid": "ocds-r6ebe6-0000765512", "initiationType": "tender", "parties": [ { "id": "org-33", "name": "Hillcrest", "identifier": { "legalName": "Hillcrest" }, "address": { "streetAddress": "1 Explorer Road", "locality": "Dundee", "region": "UKM", "postalCode": "DD2 1EG" }, "contactPoint": { "name": "Kirsteen Beeching", "email": "tenders@hillcrest.org.uk", "telephone": "+44 382564700", "url": "http://" }, "roles": [ "buyer", "centralPurchasingBody" ], "details": { "classifications": [ { "id": "Body governed by public law", "scheme": "TED_CA_TYPE" }, { "id": "06", "description": "Housing and community amenities", "scheme": "COFOG" } ], "url": "http://www.hillcrest.org.uk" } }, { "id": "org-69", "name": "Hillcrest", "identifier": { "legalName": "Hillcrest" }, "address": { "streetAddress": "1 Explorer Road", "locality": "Dundee", "region": "UKM", "postalCode": "DD2 1EG" }, "contactPoint": { "name": "Mark Lawrie", "email": "tenders@hillcrest.org.uk", "telephone": "+44 382564700", "url": "https://www.publiccontractsscotland.gov.uk/" }, "roles": [ "buyer", "centralPurchasingBody" ], "details": { "classifications": [ { "id": "Body governed by public law", "scheme": "TED_CA_TYPE" }, { "id": "06", "description": "Housing and community amenities", "scheme": "COFOG" } ], "url": "http://www.hillcrest.org.uk" } }, { "id": "org-32", "name": "Dundee Sheriff Court", "identifier": { "legalName": "Dundee Sheriff Court" }, "address": { "streetAddress": "6 West Bell Street", "locality": "DUNDEE", "postalCode": "DD1 9AD" }, "contactPoint": { "telephone": "+44 1382229961", "url": "http://" }, "roles": [ "reviewBody" ] }, { "id": "org-148", "name": "Hillcrest", "identifier": { "legalName": "Hillcrest" }, "address": { "streetAddress": "1 Explorer Road", "locality": "Dundee", "region": "UKM", "postalCode": "DD2 1EG" }, "contactPoint": { "name": "Kirsteen Beeching", "email": "tenders@hillcrest.org.uk", "telephone": "+44 382564700", "url": "http://" }, "roles": [ "buyer", "centralPurchasingBody" ], "details": { "classifications": [ { "id": "Body governed by public law", "scheme": "TED_CA_TYPE" }, { "id": "06", "description": "Housing and community amenities", "scheme": "COFOG" } ], "url": "http://www.hillcrest.org.uk" } }, { "id": "org-149", "name": "SPS Doorguard Limited", "identifier": { "legalName": "SPS Doorguard Limited" }, "address": { "streetAddress": "The Octagon, 35 Baird Street", "locality": "Glasgow", "region": "UK", "postalCode": "G4 0EE" }, "contactPoint": { "telephone": "+44 1412041440" }, "roles": [ "supplier" ], "details": { "scale": "sme", "url": "http://" } }, { "id": "org-150", "name": "Dundee Sheriff Court", "identifier": { "legalName": "Dundee Sheriff Court" }, "address": { "streetAddress": "West Bell Street", "locality": "Dundee" }, "contactPoint": { "url": "http://" }, "roles": [ "reviewBody" ] } ], "buyer": { "name": "Hillcrest", "id": "org-148" }, "planning": { "documents": [ { "id": "MAY504414", "documentType": "plannedProcurementNotice", "title": "Out of Hours Call Handling", "description": "Out of Hours Call Handling", "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY504414", "format": "text/html" } ] }, "tender": { "id": "COS/R006", "title": "Out of Hours Call Handling", "description": "Out of Hours Call Handling", "status": "complete", "items": [ { "id": "1", "deliveryAddresses": [ { "region": "UKM" }, { "region": "UKM" }, { "region": "UKM" } ], "relatedLot": "1" } ], "mainProcurementCategory": "services", "documents": [ { "id": "MAY504414-1", "title": "Background Information", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY504414&idx=1", "datePublished": "2024-05-02T12:13:55Z", "dateModified": "2024-05-02T12:13:55Z", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" }, { "id": "JUN506493", "documentType": "contractNotice", "title": "Out of Hours Call Handling", "description": "Out of Hours Call Handling", "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN506493", "format": "text/html" }, { "id": "economic", "documentType": "economicSelectionCriteria" }, { "id": "technical", "documentType": "technicalSelectionCriteria" }, { "id": "JUN506493-1", "title": "Invitation to Tender", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN506493&idx=1", "datePublished": "2024-06-03T11:19:00Z", "dateModified": "2024-06-03T11:19:00Z", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" }, { "id": "JUN506493-2", "title": "Quality Questionnaire", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN506493&idx=2", "datePublished": "2024-06-03T11:19:00Z", "dateModified": "2024-06-03T11:19:00Z", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" }, { "id": "JUN506493-3", "title": "Specification", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN506493&idx=3", "datePublished": "2024-06-03T11:19:00Z", "dateModified": "2024-06-03T11:19:00Z", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" }, { "id": "JUN506493-4", "title": "Scoring Matrix", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN506493&idx=4", "datePublished": "2024-06-03T11:19:00Z", "dateModified": "2024-06-03T11:19:00Z", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "JUN506493-5", "title": "Pricing Schedule", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN506493&idx=5", "datePublished": "2024-06-03T11:19:00Z", "dateModified": "2024-06-03T11:19:00Z", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "JUN506493-6", "title": "Community Benefits Statement", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN506493&idx=6", "datePublished": "2024-06-03T11:19:00Z", "dateModified": "2024-06-03T11:19:00Z", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" }, { "id": "JUN506493-7", "title": "Calls", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN506493&idx=7", "datePublished": "2024-06-07T09:43:42Z", "dateModified": "2024-06-07T09:43:42Z", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "JUN506493-8", "title": "Example Reporting", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN506493&idx=8", "datePublished": "2024-06-10T10:50:09Z", "dateModified": "2024-06-10T10:50:09Z", "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" }, { "id": "JUN506493-9", "title": "T&Cs Template", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN506493&idx=9", "datePublished": "2024-06-26T13:05:48Z", "dateModified": "2024-06-26T13:05:48Z", "format": "application/msword" }, { "id": "AUG512861", "documentType": "awardNotice", "title": "Out of Hours Call Handling", "description": "Out of Hours Call Handling", "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG512861", "format": "text/html" } ], "lots": [ { "id": "1", "description": "The Out of Hours Call Handling service will answer all incoming calls to the Hillcrest repairs line. This is expected to be between 8,000 and 10,000 calls per year. This is a front-line service and an important service for our customers. It is a condition of the contract that all calls are answered timeously. All callers will be greeted with a Hillcrest corporate greeting. The content of all calls, both incoming and outgoing, will be recorded and included on a report that will be available for Hillcrest staff at 8.00am each morning. The format of the report will be agreed between Hillcrest staff and the successful supplier, but preference would be given to a portal type system that can be accessed directly by the Client. The successful supplier must have, and be able to demonstrate, processes that ensure that any tenant data is safely stored, used only for the agreed purposes and that the conditions of the GDPR regulations are always maintained.", "status": "complete", "hasOptions": false, "submissionTerms": { "variantPolicy": "notAllowed" }, "contractPeriod": { "durationInDays": 1080 }, "hasRenewal": true, "renewal": { "description": "Possible 1 year extension should service standards be achieved" } } ], "communication": { "atypicalToolUrl": "https://www.publiccontractsscotland.gov.uk", "futureNoticeDate": "2024-06-24T00:00:00Z" }, "coveredBy": [ "GPA" ], "classification": { "id": "79512000", "scheme": "CPV" }, "procurementMethod": "open", "procurementMethodDetails": "Open procedure", "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk", "tenderPeriod": { "endDate": "2024-07-03T12:00:00Z" }, "awardPeriod": { "startDate": "2024-07-03T14:00:00Z" }, "bidOpening": { "date": "2024-07-03T14:00:00Z", "address": { "streetAddress": "Hillcrest HQ, 1 Explorer Road, Dundee, DD2 1EG" }, "description": "As per Hillcrest's internal procedure" }, "contractTerms": { "hasElectronicPayment": true, "hasElectronicOrdering": true, "electronicInvoicingPolicy": "allowed", "performanceTerms": "As detailed in the Specification" }, "selectionCriteria": { "criteria": [ { "type": "suitability", "description": "N/A" } ] }, "submissionTerms": { "languages": [ "en" ], "bidValidityPeriod": { "durationInDays": 90 } }, "hasRecurrence": false }, "language": "EN", "description": "The duration of the contract will be 3 years. An extension to the contract of a further year may be considered by Hillcrest, if performance levels are constantly achieved. (SC Ref:776234)", "links": [ { "rel": "canonical", "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000765512" }, { "rel": "canonical", "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000765512" }, { "rel": "canonical", "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000765512" } ], "noticetype": "PCS Notice - Website Contract Award Notice", "awards": [ { "id": "COS/R006", "suppliers": [ { "id": "org-149", "name": "SPS Doorguard Limited" } ], "relatedLots": [ "1" ] } ], "contracts": [ { "id": "COS/R006", "awardID": "COS/R006", "status": "active", "value": { "amount": 22990, "currency": "GBP" }, "dateSigned": "2024-08-26T00:00:00Z" } ], "bids": { "statistics": [ { "id": "360", "measure": "bids", "value": 11, "relatedLot": "1" }, { "id": "361", "measure": "smeBids", "value": 8, "relatedLot": "1" }, { "id": "362", "measure": "foreignBidsFromEU", "value": 0, "relatedLot": "1" }, { "id": "363", "measure": "foreignBidsFromNonEU", "value": 11, "relatedLot": "1" }, { "id": "364", "measure": "electronicBids", "value": 11, "relatedLot": "1" } ] } }