{
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    "id": "ocds-r6ebe6-0000784114-2024-12-05T00:00:00Z",
    "date": "2024-12-05T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000784114",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-11",
            "name": "Dalmuir Park Housing Association",
            "identifier": {
                "legalName": "Dalmuir Park Housing Association"
            },
            "address": {
                "streetAddress": "Beardmore House, 631 Dumbarton Road",
                "locality": "Dalmuir, Glasgow",
                "region": "UKM81",
                "postalCode": "G81 4EU"
            },
            "contactPoint": {
                "name": "Richard Innes",
                "email": "richard.innes@jmpsurveyors.com",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
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            "details": {
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                        "description": "Housing and community amenities",
                        "scheme": "COFOG"
                    },
                    {
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                        "scheme": "TED_CA_TYPE"
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                ],
                "url": "https://www.dpha.org"
            }
        },
        {
            "id": "org-101",
            "name": "Dumbarton Sheriff Court",
            "identifier": {
                "legalName": "Dumbarton Sheriff Court"
            },
            "address": {
                "streetAddress": "Church Street",
                "locality": "Dumbarton",
                "postalCode": "G82 1QR"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
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    ],
    "buyer": {
        "name": "Dalmuir Park Housing Association",
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    "tender": {
        "id": "ocds-r6ebe6-0000784114",
        "title": "Customer Satisfaction Surveys",
        "description": "DPHA are committed to creating open and accessible services. The Housing (Scotland) Act 2001 includes provisions giving rights to tenants in relation to tenant participation and consultation. In addition we would like to know if we are accomplishing the standards and outcomes that all social landlords should aim to achieve when performing housing activities as set out in the Scottish Social Housing Charter.",
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                "deliveryAddresses": [
                    {
                        "region": "UKM81"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amount": 10000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
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        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2025-02-12T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2025-02-13T12:00:00Z"
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        "documents": [
            {
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                "documentType": "contractNotice",
                "title": "Customer Satisfaction Surveys",
                "description": "DPHA are committed to creating open and accessible services. The Housing (Scotland) Act 2001 includes provisions giving rights to tenants in relation to tenant participation and consultation. In addition we would like to know if we are accomplishing the standards and outcomes that all social landlords should aim to achieve when performing housing activities as set out in the Scottish Social Housing Charter.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC519703",
                "format": "text/html"
            },
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "DEC519703-1",
                "title": "Invite to tender & all information",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC519703&idx=1",
                "datePublished": "2024-12-05T15:03:39Z",
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        ],
        "lots": [
            {
                "id": "1",
                "description": "DPHA are committed to creating open and accessible services. We currently have 670 tenants and require quartlery satisfaction returns on the key outcomes as set out in the Scottish Social Housing Charter for 10% of our tenants each quarter (for the 3 years of duration of contract). In addition the Housing (Scotland) Act 2001 includes provisions giving rights to tenants in relation to tenant participation and consultation and we may require ad-hoc consultation and require an indicative cost of any additional surveys based on our tenant profile (670 currently). We also require quarterly survey's for our customers who use our Out of School care services (approx 50 customers) and seek their feeback on the services they receive. This would be on the same basis of 10% per quarter. This would a total of approximately 72 surveys per quarter when added to the tenancy surveys. The Factoring customer survey (158 customers) is due once in the 3 year contract, this is scheduled to be complete in Y2 of the contract.",
                "status": "active",
                "value": {
                    "amount": 10000,
                    "currency": "GBP"
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "startDate": "2025-04-01T00:00:00Z",
                    "endDate": "2028-03-31T00:00:00Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Annual renewal after 31/03/2028 is potentially available on a mutually agreeable basis and to be confirmed in writing prior to end of contract terms."
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        ],
        "bidOpening": {
            "date": "2025-02-13T12:00:00Z",
            "address": {
                "streetAddress": "631 Dumbarton Road, CLydebank. G81 3EU"
            },
            "description": "Douglas Wilson - Customer Services Manager Carla Cameron - Corporate & Finace Manager Jennie Cameron - Senior Customer Services Officer"
        },
        "communication": {
            "atypicalToolUrl": "http://www.publiccontractsscotland.gov.uk"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
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        "otherRequirements": {
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        },
        "submissionTerms": {
            "languages": [
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            ],
            "bidValidityPeriod": {
                "endDate": "2025-04-01T00:00:00Z"
            }
        },
        "classification": {
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            "scheme": "CPV"
        },
        "hasRecurrence": false
    },
    "language": "EN",
    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=784114. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: DPHA will consider inclusion of contractual clauses relating to community benefits as appropriate to ensure our community can benefit through training and work opportunities, or other in-kind benefits as a result of the expenditure that we undertake. (SC Ref:784114)",
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