{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000807450-2025-08-15T00:00:00Z",
    "date": "2025-08-15T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000807450",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-59",
            "name": "River Clyde Homes",
            "identifier": {
                "legalName": "River Clyde Homes"
            },
            "address": {
                "streetAddress": "Clyde View, 22 Pottery Street",
                "locality": "Greenock",
                "region": "UKM83",
                "postalCode": "PA15 2UZ"
            },
            "contactPoint": {
                "email": "procurement@riverclydehomes.org.uk",
                "url": "https://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "06",
                        "description": "Housing and community amenities",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://riverclydehomes.org.uk"
            }
        },
        {
            "id": "org-60",
            "name": "Greenock Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Greenock Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "1 Nelson Street",
                "locality": "Greenock",
                "postalCode": "PA15 1TR"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "River Clyde Homes",
        "id": "org-59"
    },
    "tender": {
        "id": "RCH656",
        "title": "RCH656 - Out of Hours Call Service",
        "description": "River Clyde Homes are looking to procure an experienced and competent company to provide out of hours telephony services.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "79510000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "79511000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryLocation": {
                    "description": "Inverclyde"
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM83"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2025-09-01T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2025-09-01T12:00:00Z"
        },
        "documents": [
            {
                "id": "AUG537093",
                "documentType": "contractNotice",
                "title": "RCH656 - Out of Hours Call Service",
                "description": "River Clyde Homes are looking to procure an experienced and competent company to provide out of hours telephony services.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537093",
                "format": "text/html"
            },
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "AUG537093-1",
                "title": "RCH656 - Out of Hours Call Service Invitation to Tender",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG537093&idx=1",
                "datePublished": "2025-08-15T11:25:44Z",
                "dateModified": "2025-08-15T11:25:44Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "AUG537093-2",
                "title": "RCH656 - Appendix A - Tender Response Document",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG537093&idx=2",
                "datePublished": "2025-08-15T11:25:44Z",
                "dateModified": "2025-08-15T11:25:44Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "AUG537093-3",
                "title": "RCH656 - Appendix B - Pricing Schedule",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG537093&idx=3",
                "datePublished": "2025-08-15T11:25:45Z",
                "dateModified": "2025-08-15T11:25:45Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "AUG537093-4",
                "title": "RCH656 - Appendix C - Contract Ts & Cs",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG537093&idx=4",
                "datePublished": "2025-08-15T11:25:45Z",
                "dateModified": "2025-08-15T11:25:45Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "AUG537093-5",
                "title": "RCH656 - Appendix D - Certification",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG537093&idx=5",
                "datePublished": "2025-08-15T11:25:45Z",
                "dateModified": "2025-08-15T11:25:45Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "AUG537093-6",
                "title": "RCH656 - Appendix E - Specification",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG537093&idx=6",
                "datePublished": "2025-08-15T11:25:45Z",
                "dateModified": "2025-08-15T11:25:45Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "AUG537093-7",
                "title": "RCH656 - Appendix F - Data Protection Checklist",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG537093&idx=7",
                "datePublished": "2025-08-15T11:25:45Z",
                "dateModified": "2025-08-15T11:25:45Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "River Clyde Homes requires to procure the services of an experienced and competent company to provide an 'Out of Hours' telephony service for our tenants. A detailed specification for the service required is provided at Appendix F. This should be read and fully understood before submitting a tender response. The service must be implemented and operational by first week in October, only companies who can meet this timescale should submit a tender offer. The appointment will initially be for a period of two years, with an option to extend for a further two 12-month periods, subject to contract performance and the agreement of the successful bidder. Interested parties must first evidence to River Clyde Homes via the SPD that they have the requisite technical capacity, and experience to undertake works of this nature before they will be taken forward to the full tender evaluation.",
                "status": "active",
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The appointment will initially be for a period of two years, with an option to extend for a further two 12-month periods, subject to contract performance and the agreement of the successful bidder."
                }
            }
        ],
        "bidOpening": {
            "date": "2025-09-01T12:00:00Z"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "performanceTerms": "Key Performance Indicators for the contract are listed within the tender document"
        },
        "coveredBy": [
            "GPA"
        ],
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "classification": {
            "id": "79512000",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "August 2029"
        }
    },
    "language": "EN",
    "description": "Tender documents must be submitted electronically via the PCS electronic post-box. Any tender not submitted via the post-box will not be considered. Any questions in relation to the tender must be raised via the 'Question and Answer' function of the PCS website. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=807450. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:807450) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=807450",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000807450"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Notice"
}