{ "tag": [ "compiled" ], "id": "ocds-r6ebe6-0000812499-2025-10-10T00:00:00Z", "date": "2025-10-10T00:00:00Z", "ocid": "ocds-r6ebe6-0000812499", "initiationType": "tender", "parties": [ { "id": "org-13", "name": "Hanover (Scotland) Housing Association Ltd", "identifier": { "legalName": "Hanover (Scotland) Housing Association Ltd" }, "address": { "streetAddress": "95 McDonald Road", "locality": "Edinburgh", "region": "UKM", "postalCode": "EH7 4NS" }, "contactPoint": { "name": "Nkechinyere Uma", "email": "numa@hanover.scot", "telephone": "+44 1315577453", "url": "http://" }, "roles": [ "buyer", "centralPurchasingBody" ], "details": { "classifications": [ { "id": "Body governed by public law", "scheme": "TED_CA_TYPE" }, { "id": "06", "description": "Housing and community amenities", "scheme": "COFOG" } ], "url": "http://www.hanover.scot" } } ], "buyer": { "name": "Hanover (Scotland) Housing Association Ltd", "id": "org-13" }, "planning": { "documents": [ { "id": "OCT541248", "documentType": "plannedProcurementNotice", "title": "Provision of a Digital Care and Support System - Care Scheduling/Planning and Rota Management", "description": "Hanover Housing Association has been providing housing and support services across Scotland for over forty years. Managing approximately 150 homes with an aspect of care, predominantly for older people, Hanover is committed to enabling tenants to live independently within their communities. Hanover provides housing with care and very sheltered housing services which can range from light touch interventions such as reminding tenants to take medication to helping tenants with daily tasks such as personal care.", "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541248", "format": "text/html" } ] }, "tender": { "id": "HAN-CR", "title": "Provision of a Digital Care and Support System - Care Scheduling/Planning and Rota Management", "description": "Hanover Housing Association has been providing housing and support services across Scotland for over forty years. Managing approximately 150 homes with an aspect of care, predominantly for older people, Hanover is committed to enabling tenants to live independently within their communities. Hanover provides housing with care and very sheltered housing services which can range from light touch interventions such as reminding tenants to take medication to helping tenants with daily tasks such as personal care.", "status": "planned", "items": [ { "id": "1", "additionalClassifications": [ { "id": "48180000", "scheme": "CPV" }, { "id": "72212180", "scheme": "CPV" }, { "id": "48814400", "scheme": "CPV" }, { "id": "48613000", "scheme": "CPV" } ], "deliveryLocation": { "description": "Edinburgh" }, "deliveryAddresses": [ { "region": "UKM75" } ], "relatedLot": "1" } ], "value": { "amount": 162000, "currency": "GBP" }, "mainProcurementCategory": "goods", "documents": [ { "id": "OCT541248-1", "title": "Hanover Pin Supporting Information", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT541248&idx=1", "datePublished": "2025-10-10T16:45:13Z", "dateModified": "2025-10-10T16:45:13Z", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" }, { "id": "OCT541248-2", "title": "Hanover Pin Supplier Feedback", "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT541248&idx=2", "datePublished": "2025-10-10T16:45:13Z", "dateModified": "2025-10-10T16:45:13Z", "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document" } ], "lots": [ { "id": "1", "description": "Hanover has initiated a Care and Support Systems Review at senior management level to address challenges caused by varied case management practices, inefficient data handling, and outdated digital tools. Two critical areas of improvement have been identified: - Care Scheduling/Planning - modernising currently paper-based processes, ensuring person-centred care and real-time updates. Although a full eMAR system is not required, medication management is a large area requiring support. - Rota Management - replacing fragmented manual scheduling with a centralised, digital platform. Through this forthcoming procurement, Hanover aims to secure a solution that will: - Improve service quality and tenant engagement through modern, digital care planning. - Increase operational efficiency and staff satisfaction via streamlined rota management. - Enhance safety, compliance, and oversight of medication management. - Provide integrated reporting, dashboards, and mobile accessibility. - Support compliance with relevant regulatory frameworks. The service will operate within a framework of continuous improvement with which the service provider will be required to engage; bringing innovation, sharing ideas, and implementing improvement measures to increase operational effectiveness/efficiency and drive out waste.", "status": "planned" } ], "communication": { "atypicalToolUrl": "https://www.publiccontractsscotland.gov.uk/authority/noticecreate/Question600.aspx?ID=812499&PublishID=AA12742", "futureNoticeDate": "2026-01-05T00:00:00Z" }, "coveredBy": [ "GPA" ], "classification": { "id": "48000000", "scheme": "CPV" } }, "language": "EN", "description": "This notice serves to inform the market of Hanover's interest, and to seek supplier feedback prior to launching any formal procurement process. Suppliers are invited to provide non-binding information on: - Organisation overview - 250 words max - Proposed solution(s) aligned with requirements (see Supporting Information Document) - 2000 words max. -Reference Sites and Case Studies - 2 specific examples of how the software has been used in housing with care and very sheltered housing from the last 3 years. Any examples of how the system has supported change in working practices to support efficiencies and cost savings. - High level indicative costs - 170 care workers, 150 tenants, implementation and information on cost structure i.e. by tenant/careworks/site/other. This can be provided in Excel format and uploaded. - Recommendations for scope, phasing or integrations - 250 words Feedback should be provided in the format provided in Hanover PIN Supplier Feedback. This Prior Information Notice is for market engagement purposes only. It does not constitute a call for competition, nor does it create any commitment on the part of Hanover Housing Association to conduct a procurement process or to award any contract(s). Demonstrations will be organised in the last 2 weeks of November. Please see the Supporting Information document for more details. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=812499. (SC Ref:812499)", "links": [ { "rel": "canonical", "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000812499" } ], "noticetype": "PCS Notice - Website Prior Information Notice" }