{
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    "id": "ocds-r6ebe6-0000833979-2026-06-10T00:00:00Z",
    "date": "2026-06-10T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000833979",
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    "parties": [
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            "name": "Scottish Borders Housing Association Ltd",
            "identifier": {
                "legalName": "Scottish Borders Housing Association Ltd"
            },
            "address": {
                "streetAddress": "South Bridge House, Whinfield Road",
                "locality": "Selkirk",
                "region": "UKM91",
                "postalCode": "TD7 5DT"
            },
            "contactPoint": {
                "name": "Yvonne O'Hara",
                "email": "procurement@sbha.org.uk",
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                "faxNumber": "+44 1750724445",
                "url": "http://www.publiccontractsscotland.gov.uk"
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        {
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            "identifier": {
                "legalName": "Selkirk Sherriff Court"
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            "address": {
                "streetAddress": "Ettrick Terrace",
                "locality": "Selkirk",
                "postalCode": "TD5 9SE"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
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        }
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    "buyer": {
        "name": "Scottish Borders Housing Association Ltd",
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    "tender": {
        "id": "SBHA-TSS-2026",
        "title": "The Provision of Tenant Satisfaction Surveys",
        "description": "SBHA wish to Award a contract for the provision of a Tenant Satisfaction Survey Service.",
        "status": "active",
        "items": [
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                "id": "1",
                "deliveryLocation": {
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            "currency": "GBP"
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        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
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        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2026-07-13T12:00:00Z"
        },
        "awardPeriod": {
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        },
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                "documentType": "contractNotice",
                "title": "The Provision of Tenant Satisfaction Surveys",
                "description": "SBHA wish to Award a contract for the provision of a Tenant Satisfaction Survey Service.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN557679",
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            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
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            {
                "id": "JUN557679-1",
                "title": "Invitation to Tender",
                "datePublished": "2026-06-10T11:19:51Z",
                "dateModified": "2026-06-10T11:19:51Z",
                "format": "application/pdf"
            },
            {
                "id": "JUN557679-2",
                "title": "Appendix 1 Pricing Schedule",
                "datePublished": "2026-06-10T11:19:51Z",
                "dateModified": "2026-06-10T11:19:51Z",
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            },
            {
                "id": "JUN557679-3",
                "title": "Appendix 2 Community Benefits Form",
                "datePublished": "2026-06-10T11:19:52Z",
                "dateModified": "2026-06-10T11:19:52Z",
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                "title": "Specification of Requirements",
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                "dateModified": "2026-06-10T11:19:52Z",
                "format": "application/pdf"
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            {
                "id": "JUN557679-5",
                "title": "Tender Response Document",
                "datePublished": "2026-06-10T11:19:52Z",
                "dateModified": "2026-06-10T11:19:52Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
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                "dateModified": "2026-06-10T11:19:52Z",
                "format": "application/pdf"
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                "title": "Customer Service Standards developed jointly by Tenants and SBHA.",
                "datePublished": "2026-06-11T09:31:50Z",
                "dateModified": "2026-06-11T09:31:50Z",
                "format": "application/pdf"
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                "description": "Scottish Borders Housing Association (SBHA) is seeking to award a contract for the Provision of a Tenant Satisfaction Survey service and invites tenders for delivery of the service as set out in the accompanying Specification of Requirements document. The Service will commence in August 2026 for a period of three (3) years with the option to extend this on two (2) occasions for a 12 month period. Any extension will be at the sole discretion of SBHA and will be based upon performance during term.. SBHA will carry out an Experian Check as part of the Selection Criteria a minimum score of 51 aligns with SBHA's risk profile.",
                "status": "active",
                "value": {
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                    "currency": "GBP"
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                "options": {
                    "description": "As the nature of this Contract there may be further innovations in the service provision, SBHA would want to remain flexible in ensuring the services are future proofed."
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                "hasOptions": true,
                "submissionTerms": {
                    "variantPolicy": "allowed"
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                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "2 x 12 months after the initial 3 year period"
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        "bidOpening": {
            "date": "2026-07-13T12:00:00Z"
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            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "performanceTerms": "All conditions are listed in the procurement documentation"
        },
        "coveredBy": [
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        ],
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "selectionCriteria": {
            "criteria": [
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                    "type": "suitability",
                    "description": "Please see the SPD"
                }
            ]
        },
        "submissionTerms": {
            "languages": [
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            ],
            "bidValidityPeriod": {
                "durationInDays": 90
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        "classification": {
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            "scheme": "CPV"
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        "hasRecurrence": false
    },
    "language": "EN",
    "description": "Bidders are asked to read all Procurement Documentation NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=833979. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: Please see the procurement documentation (SC Ref:833979) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=833979",
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