--- title: "English Heritage Email Services Provider Tender" ocid: "ocds-b5fd17-00075ee5-5f97-4755-8c07-dd05d4ba446f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-00075ee5-5f97-4755-8c07-dd05d4ba446f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-00075ee5-5f97-4755-8c07-dd05d4ba446f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-00075ee5-5f97-4755-8c07-dd05d4ba446f.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ENGLISH HERITAGE-MARKETING" published: "2022-02-02" --- # English Heritage Email Services Provider Tender Buyer: ENGLISH HERITAGE-MARKETING Current stage: Tender OCID: ocds-b5fd17-00075ee5-5f97-4755-8c07-dd05d4ba446f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-00075ee5-5f97-4755-8c07-dd05d4ba446f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-00075ee5-5f97-4755-8c07-dd05d4ba446f.json) ## Summary The English Heritage-Marketing is conducting an open tender for the provision of an email services provider, titled "English Heritage Email Services Provider Tender." This procurement process falls within the services category and is aimed at improving membership retention, acquisition, and customer relationship management (CRM) through sophisticated digital marketing. The tender period concludes on 16th February 2022, and the contract is expected to commence on 1st April 2022, lasting until 31st March 2023. The project is located in Swindon, Wiltshire, with an estimated value of £46,000. This opportunity may benefit businesses that specialise in digital marketing services, particularly those with expertise in email marketing and customer engagement strategies. Companies with capabilities to deliver personalised and segmented communications based on customer preferences will be well-positioned to compete. As the project seeks to enhance member engagement and broaden outreach through digital campaigns, firms that can demonstrate a strong track record in integrated marketing solutions may find significant growth opportunities in this tender. ## Notice The provision of an email service provider is being led by Membership Marketing for membership retention, acquisition and CRM purposes. Other departments also currently use broadcast marketing; CRM and transactional emails to customers, including our online shop, holiday cottages, education, and travel trade; and their needs also need to be met. Our email marketing fits into a wider integrated campaign plan across the business (including direct mail, social media and content marketing, telemarketing and other offline comms) assisting us to achieve the following objectives: o Encouraging use of membership. o Increase Member engagement. o Bringing in additional revenue e.g. donations. o Win back lapsed Members. o Recruit new Members. o Increased site visits and attendance of events by Members and by visitors who have booked using SEE tickets or other non-Members. We are therefore looking to ensure that we have the best systems and tools in place to deliver sophisticated digital campaigns, including triggered, segmented and personalised mailings based on customer lifecycles, preferences and behaviours. Suppliers interested in this opportunity should register at https://in-tendhost.co.uk/english-heritage/aspx/Home in order to express interest and download documentation. Additional information: Suppliers interested in this opportunity should register at https://in-tendhost.co.uk/english-heritage/aspx/Home in order to express interest and download documentation. Delivery Notes Suppliers interested in this opportunity should register at https://in-tendhost.co.uk/english-heritage/aspx/Home in order to express interest and download documentation. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/51dcef72-294f-46fc-afaa-5d4cdbd98880 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 2 Feb 2022 | | Submission deadline | 16 Feb 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2022 - 31 Mar 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £46,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ENGLISH HERITAGE-MARKETING | | Locality | WILTSHIRE | | Post town | Swindon | | Postcode | SN2 2EH | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK71 Swindon | | Local authority | Swindon | | Electoral ward | Mannington and Western | | Westminster constituency | Swindon South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48811000 - E-mail system ## Release History - 2 Feb 2022 at 13:02 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/51dcef72-294f-46fc-afaa-5d4cdbd98880 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/51dcef72-294f-46fc-afaa-5d4cdbd98880 2nd February 2022 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/english-heritage/aspx/Home Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-00075ee5-5f97-4755-8c07-dd05d4ba446f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-00075ee5-5f97-4755-8c07-dd05d4ba446f.json.