---
title: "Core Business Platform Support and Maintenance Services"
ocid: "ocds-b5fd17-0061ed77-db4f-4857-830d-b16f7d17b4dd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0061ed77-db4f-4857-830d-b16f7d17b4dd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0061ed77-db4f-4857-830d-b16f7d17b4dd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0061ed77-db4f-4857-830d-b16f7d17b4dd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2022-03-24"
---

# Core Business Platform Support and Maintenance Services

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-0061ed77-db4f-4857-830d-b16f7d17b4dd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0061ed77-db4f-4857-830d-b16f7d17b4dd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0061ed77-db4f-4857-830d-b16f7d17b4dd.json)

## Summary

The procurement process involves H M Revenue & Customs seeking support and maintenance services for its core business applications. The tender, titled "Core Business Platform Support and Maintenance Services," falls within the application service providers' classification and is located in Telford, England. The procurement method is a limited procedure, negotiated without prior publication, with a total contract value of £214,542,937. The contract, awarded on 21st March 2022, will run for a duration of 5 years, concluding on 20th March 2027, following the tender period that ended on 20th March 2022.

This contract presents significant opportunities for large service providers, particularly those specialising in application support and legacy system maintenance. Businesses capable of providing decommissioning and application modernisation services will be well-suited to compete for this contract. With the length of the contract and substantial value involved, this is an excellent opportunity for businesses looking to engage with a major government agency like H M Revenue & Customs and expand their service offerings in the public sector.

## Notice

The contract is for business application support and maintenance services for a set of business-critical legacy HMRC applications. The contract includes options to provide decommissioning and application modernisation services for the business applications in scope. The purpose is either to decommission services during the initial term of this contract or prepare enduring applications and services to go to market in future. The contract will have a duration of 3 - 5 years. Additional information: https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e77e501f-a8b2-4844-afc8-ae7efb9438d6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2022 |
| Submission deadline | 20 Mar 2022 |
| Future notice date | Not specified |
| Award date | 21 Mar 2022 |
| Contract period | 21 Mar 2022 - 20 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £214,542,937 |
| Lots value | Not specified |
| Awards value | £214,542,937 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | TELFORD |
| Post town | Telford |
| Postcode | TF3 4NT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG21 Telford and Wrekin |
| Local authority | Telford and Wrekin |
| Electoral ward | Malinslee & Dawley Bank |
| Westminster constituency | Telford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPGEMINI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72416000 - Application service providers

## Release History

- 24 Mar 2022 at 16:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e77e501f-a8b2-4844-afc8-ae7efb9438d6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e77e501f-a8b2-4844-afc8-ae7efb9438d6
  24th March 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/088b7c8e-06c9-443f-b6c1-1b76ade1a9fb
  Final Contract

## Notice URLs

- https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0061ed77-db4f-4857-830d-b16f7d17b4dd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0061ed77-db4f-4857-830d-b16f7d17b4dd.json.