---
title: "Case Management System"
ocid: "ocds-b5fd17-006a6a6c-287f-47ad-aa6b-43f8c081e051"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-006a6a6c-287f-47ad-aa6b-43f8c081e051"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-006a6a6c-287f-47ad-aa6b-43f8c081e051.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-006a6a6c-287f-47ad-aa6b-43f8c081e051.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH YORKSHIRE COUNCIL"
published: "2024-10-07"
---

# Case Management System

Buyer: NORTH YORKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-006a6a6c-287f-47ad-aa6b-43f8c081e051

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-006a6a6c-287f-47ad-aa6b-43f8c081e051.json)

## Summary

North Yorkshire Council has completed the procurement process for a Case Management System to enhance their housing service's ability to manage Anti-Social Behaviour (ASB) and Community Safety issues. This opportunity was classified under the software package and information systems industry category and will be delivered in the Yorkshire and the Humber region. The contract, awarded via the G-Cloud 13 Framework Agreement, has a duration of 24 months with an optional 12-month extension. The total contract value is £54,525, and it will commence on 1st October 2024, running until 30th September 2026.

This tender presents significant business growth opportunities for companies specialising in software package and information systems, particularly those focusing on case management solutions for public services. Small to medium-sized enterprises (SMEs) would find this contract particularly beneficial due to the selective procurement method utilised. Businesses equipped to provide robust and scalable case management systems tailored for the public sector will be well-suited to engage in similar future opportunities to support local councils in enhancing community safety and service management.

## Notice

REACT Case Management System to enable the housing service to effectively manage and deal with ASB (Anti-Social Behaviour) and Community Safety issues across their housing stock management area. 24 month contract, with one extension option: 24+12. Awarded via G-Cloud 13 Framework Agreement RM1557.13.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2556ecf0-7336-455a-9a6b-1a5f81190f76 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2024 |
| Submission deadline | 29 Sep 2024 |
| Future notice date | Not specified |
| Award date | 25 Sep 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £54,525 |
| Lots value | Not specified |
| Awards value | £83,531 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH YORKSHIRE COUNCIL |
| Locality | NORTHALLERTON |
| Post town | Darlington |
| Postcode | DL7 8AD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Romanby |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CASE MANAGEMENT SOLUTIONS GROUP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Oct 2024 at 09:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2556ecf0-7336-455a-9a6b-1a5f81190f76

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2556ecf0-7336-455a-9a6b-1a5f81190f76
  7th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-006a6a6c-287f-47ad-aa6b-43f8c081e051. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-006a6a6c-287f-47ad-aa6b-43f8c081e051.json.