---
title: "Microsoft Enterprise Subscription Agreement (ESA) (Note: Published for completeness, see description for details)"
ocid: "ocds-b5fd17-0073e673-81c4-431f-9cc1-7e47d9316a1c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0073e673-81c4-431f-9cc1-7e47d9316a1c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0073e673-81c4-431f-9cc1-7e47d9316a1c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0073e673-81c4-431f-9cc1-7e47d9316a1c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2018-02-09"
---

# Microsoft Enterprise Subscription Agreement (ESA) (Note: Published for completeness, see description for details)

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-0073e673-81c4-431f-9cc1-7e47d9316a1c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0073e673-81c4-431f-9cc1-7e47d9316a1c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0073e673-81c4-431f-9cc1-7e47d9316a1c.json)

## Summary

The Department for Work and Pensions has completed the procurement process for the Microsoft Enterprise Subscription Agreement, primarily focused on collection agency services. This contract, awarded to Indesser, was established following a selective procurement method through a framework agreement. The contract is valued at GBP 14,151,142 and spans from 31 March 2015 to 31 March 2020, with the award notice published on 28 February 2018. The delivery addresses extend across the UK and British Overseas Territories, including specific locations such as Leeds (LS2 7UA).

This tender represents a significant opportunity for growth, particularly for large service providers specialising in debt collection, credit references, analytics, and litigation services. Businesses equipped to deliver comprehensive collection agency services or those with relevant expertise will find this contract aligns well with their capabilities. The focus on transparency means potential competitors can review the details and see how they might position themselves for similar future tenders with the Department for Work and Pensions.

## Notice

The provision of debt collection, credit references, analytics and litigation services (This contract award was not published at the time of award. It has been published for transparency purposes to provide a record of existing departmental contracts).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8866adf1-9472-4889-85af-22691a32f330 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Feb 2018 |
| Submission deadline | 15 Feb 2015 |
| Future notice date | Not specified |
| Award date | 17 Mar 2015 |
| Contract period | 30 Mar 2015 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,151,142 |
| Lots value | Not specified |
| Awards value | £14,151,142 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INDESSER |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 9 Feb 2018 at 15:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8866adf1-9472-4889-85af-22691a32f330

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8866adf1-9472-4889-85af-22691a32f330
  28th February 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0073e673-81c4-431f-9cc1-7e47d9316a1c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0073e673-81c4-431f-9cc1-7e47d9316a1c.json.