---
title: "Kofax Support Renewal 2025 (1+1 years)"
ocid: "ocds-b5fd17-007656c1-0618-43e9-8730-c81ec48763f3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-007656c1-0618-43e9-8730-c81ec48763f3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-007656c1-0618-43e9-8730-c81ec48763f3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-007656c1-0618-43e9-8730-c81ec48763f3.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2024-09-30"
---

# Kofax Support Renewal 2025 (1+1 years)

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-007656c1-0618-43e9-8730-c81ec48763f3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-007656c1-0618-43e9-8730-c81ec48763f3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-007656c1-0618-43e9-8730-c81ec48763f3.json)

## Summary

The Financial Ombudsman Service, based in London, has initiated a tender titled "Kofax Support Renewal 2025 (1+1 years)" under the industry category of Software package and information systems. The procurement process is in the Tender stage, with the tender period closing on 9th October 2024 at 12:00 PM. The contract period is set to start on 1st January 2025 and end on 31st December 2025, with an option for a one-year extension. The procurement method being used is a limited, competitive quotation, suitable for SMEs.

This tender presents an excellent opportunity for businesses specialising in software support services, particularly those familiar with Kofax communications software. The contract, focused solely on price, is designed to encourage competition among suppliers, making it an attractive proposition for small and medium-sized enterprises looking to expand their client base within the public sector. Companies with expertise in software package support and experience in similar projects would be well-suited to compete for this contract.

## Notice

We are looking for a supplier who can provide us with a support contract for our current Kofax communications software. We would like to contract for 1 year with an option to extend for an additional 1 year. This is a price only competition and all of the documents can be found in our e-procurement portal Jaggaer http://procurement.financial-ombudsman.org.uk Additional information: Suppliers who wish to tender for this opportunity are invited to register on our e-procurement portal. The tender reference for this requirement is TEN_941 Link1: (URL) http://procurement.financial-ombudsman.org.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3b5626be-9d44-4b5c-a6c4-dedb3fb68987 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2024 |
| Submission deadline | 9 Oct 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2025 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Sep 2024 at 13:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3b5626be-9d44-4b5c-a6c4-dedb3fb68987

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3b5626be-9d44-4b5c-a6c4-dedb3fb68987
  30th September 2024 - Opportunity notice on Contracts Finder
- http://procurement.financial-ombudsman.org.uk
  Our e-Procurement portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-007656c1-0618-43e9-8730-c81ec48763f3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-007656c1-0618-43e9-8730-c81ec48763f3.json.