---
title: "Service Now Product Manager"
ocid: "ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POLICE DIGITAL SERVICE"
published: "2025-11-13"
---

# Service Now Product Manager

Buyer: POLICE DIGITAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c.json)

## Summary

The Police Digital Service has successfully completed the procurement process for a "Service Now Product Manager" contractor role, within the IT services industry. The process, initiated as a selective tender via a call-off from a framework agreement, concluded on 30th September 2025, with the contract commencing shortly after on 1st October 2025 and ending on 31st December 2025. Valued at £43,500, this contract was awarded to Permanent Futures Limited. The project, executed within the United Kingdom, highlights the buyer's commitment to technological advancement within policing services.

This tender presents significant opportunities for businesses, especially SMEs, operating in the IT services sector. Companies with expertise in consulting, software development, and support services are particularly well-positioned to compete in similar tenders. By participating in these procurement processes, businesses can expand their client base, enhance their reputation in the public sector, and secure stable revenue streams through governmental contracts. The involvement of SMEs in this tender underscores a growing recognition of the value such enterprises bring to public sector projects, offering agile and innovative solutions.

## Notice

Service Now Product Manager contractor

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/df801080-033d-43cc-a6bf-c8c44de248d8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2025 |
| Submission deadline | 30 Sep 2025 |
| Future notice date | Not specified |
| Award date | 30 Sep 2025 |
| Contract period | 30 Sep 2025 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £43,500 |
| Lots value | Not specified |
| Awards value | £43,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE DIGITAL SERVICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2M 4WN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Clerkenwell |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PERMANENT FUTURES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Nov 2025 at 15:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/df801080-033d-43cc-a6bf-c8c44de248d8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/df801080-033d-43cc-a6bf-c8c44de248d8
  13th November 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-00bb5e11-f329-4d6f-8e6d-6635ed4a316c.json.