--- title: "DWP Records Management Services" ocid: "ocds-b5fd17-00dc703f-6966-468e-8efe-0c63fc1f9843" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-00dc703f-6966-468e-8efe-0c63fc1f9843" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-00dc703f-6966-468e-8efe-0c63fc1f9843.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-00dc703f-6966-468e-8efe-0c63fc1f9843.json" source: "Contracts Finder" current_stage: "Award" buyer: "DEPARTMENT FOR WORK AND PENSIONS" published: "2021-06-09" --- # DWP Records Management Services Buyer: DEPARTMENT FOR WORK AND PENSIONS Current stage: Award OCID: ocds-b5fd17-00dc703f-6966-468e-8efe-0c63fc1f9843 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-00dc703f-6966-468e-8efe-0c63fc1f9843) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-00dc703f-6966-468e-8efe-0c63fc1f9843.json) ## Summary The Department for Work and Pensions is seeking a single supplier for the "DWP Records Management Services" contract, which is classified under the records management industry category. The procurement process is currently at the Award stage, having been published on 19th January 2021, with a tender period that ended on 5th February 2021. The contract is valued at £9,400,000 and is set to run from 1st June 2021 to 10th January 2023. The service will be delivered in the North West region of the United Kingdom, specifically at the Heywood Store, and involves comprehensive management of records and a file audit requirement during the contract period. This tender presents substantial opportunities for businesses that specialise in records management and IT system support. Companies capable of providing an on-site service and managing extensive records are particularly well-suited to compete, especially those with the capacity to handle file audits and system maintenance. As the contract is being awarded under an open procedure, businesses from diverse backgrounds can expand their service offerings and potentially engage with the public sector through this significant contract. ## Notice This contract appoints a single supplier responsible for the provision of an on-site records management service. The primary business as usual operational elements of the service are Intake and return of records storage of records retrieval destruction of records secure removal of confidential waste management and maintenance of records management IT system user support provision of records management consumables As well as the BAU requirements listed the service also includes the requirement for a full file audit of all records in storage. This includes the validation, reconciliation and consolidation of all items. The supplier is responsible for the provision of a records management service including the requirement to undertake a file audit and consolidation exercise over the contract period to validate the DWP record holdings and manage the space effectively within the Heywood Store. This is to ensure that at the end of the contract term, the boxes DWP plans to transfer to an off site facility are at the optimum capacity and contents are validated as accurate. DWP currently utilise the ONeills system and it's records management IT system and the supplier is required to fully manage and maintain the system on behalf of DWP. The supplier is required to provide a help desk service to answer DWP user enquiries in relation to the records management IT system and other general service enquiries related to the provision of the services. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9ac7a9af-b309-4dfb-a14e-a733eb3d09cc | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Jun 2021 | | Submission deadline | 5 Feb 2021 | | Future notice date | Not specified | | Award date | 19 Jan 2021 | | Contract period | 31 May 2021 - 10 Jan 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £9,400,000 | | Lots value | Not specified | | Awards value | £9,400,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DEPARTMENT FOR WORK AND PENSIONS | | Locality | BLACKPOOL | | Post town | Blackpool | | Postcode | FY4 5ES | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD4 Lancashire | | ITL 3 | TLD42 Blackpool | | Local authority | Blackpool | | Electoral ward | Stanley | | Westminster constituency | Blackpool South | | Delivery location | TLD North West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | RESTORE PLC DOCUMENT MANAGEMENT SERVICES DIVISION | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79996100 - Records management ## Release History - 9 Jun 2021 at 09:47 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9ac7a9af-b309-4dfb-a14e-a733eb3d09cc - 4 Jun 2021 at 09:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9ac7a9af-b309-4dfb-a14e-a733eb3d09cc - 19 Jan 2021 at 15:54 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c40bf42-9538-42b1-9b31-9a33c5c416f1 - 19 Jan 2021 at 15:46 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c40bf42-9538-42b1-9b31-9a33c5c416f1 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/9ac7a9af-b309-4dfb-a14e-a733eb3d09cc 9th June 2021 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/2c40bf42-9538-42b1-9b31-9a33c5c416f1 19th January 2021 - Opportunity notice on Contracts Finder - https://ted.europa.eu/udl?uri=TED:NOTICE:615650-2020:TEXT:EN:HTML OJEU Contract Notice published on 18/12/20 - https://www.find-tender.service.gov.uk/Notice/000541-2021 Corrigendum to the Contract Notice published in Find a Tender Service on 11/01/20 as below. - https://www.contractsfinder.service.gov.uk/Notice/Attachment/505b05a3-a9f5-4990-a752-013e600562f6 Redacted contract Records Management Services ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-00dc703f-6966-468e-8efe-0c63fc1f9843. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-00dc703f-6966-468e-8efe-0c63fc1f9843.json.