---
title: "VRS / VRI Services"
ocid: "ocds-b5fd17-00ecb349-c842-482a-8eb4-8cb52fa636cd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-00ecb349-c842-482a-8eb4-8cb52fa636cd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-00ecb349-c842-482a-8eb4-8cb52fa636cd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-00ecb349-c842-482a-8eb4-8cb52fa636cd.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LEICESTERSHIRE POLICE"
published: "2018-10-19"
---

# VRS / VRI Services

Buyer: LEICESTERSHIRE POLICE  
Current stage: Tender  
OCID: ocds-b5fd17-00ecb349-c842-482a-8eb4-8cb52fa636cd

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## Summary

Leicestershire Police is currently seeking providers for Video Relay Services (VRS) and Video Remote Interpreting Services (VRIS) as part of an open tender process, classified under interpretation services. The procurement aims to enhance communication accessibility for individuals who are Deaf, deafened, deafblind, or hard of hearing. The tender is published as of 19th October 2018, with a deadline for submissions set for 19th November 2018. The contract is anticipated to begin on 4th February 2019 and will last until 3rd February 2021, with a contract value estimated between £50,000 and £100,000. The services will be delivered primarily within the East Midlands region of the United Kingdom.

This opportunity is well-suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that can provide accessible communication solutions tailored to the needs of individuals using British Sign Language or similar methods. With the contract facilitating vital contact services linked to the 101 emergency response framework, businesses in the communication services industry, particularly those focusing on inclusivity and accessibility, are encouraged to apply, potentially expanding their market reach and impact within public services.

## Notice

Leicestershire Police is seeking to implement Video Relay Service (VRS) and Video Remote Interpreting Services (VRIS) to provide an accessible first contact service for people who are Deaf, deafened, deafblind or hard of hearing or use British Sign Language (BSL); or a derivative, such as Signed Supported English (SSE) or Makaton; to communicate. This links into the 101 service not 999 calls.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0a9ddf7a-7823-4c87-8ada-96db0246af3b |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Oct 2018 |
| Submission deadline | 19 Nov 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 4 Feb 2019 - 3 Feb 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE POLICE |
| Locality | LEICESTERSHIRE |
| Post town | Leicester |
| Postcode | LE19 2BX |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Enderby |
| Westminster constituency | South Leicestershire |
| Delivery location | TLF East Midlands (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79540000 - Interpretation services

## Release History

- 19 Oct 2018 at 10:23 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0a9ddf7a-7823-4c87-8ada-96db0246af3b
- 19 Oct 2018 at 07:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0a9ddf7a-7823-4c87-8ada-96db0246af3b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0a9ddf7a-7823-4c87-8ada-96db0246af3b
  19th October 2018 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=25917&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/30501
  User / Company

## Notice URLs

- http://www.leics.police.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-00ecb349-c842-482a-8eb4-8cb52fa636cd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-00ecb349-c842-482a-8eb4-8cb52fa636cd.json.