---
title: "Provision of Email Alert Service"
ocid: "ocds-b5fd17-01198183-bd5b-45ac-950b-909544f276e6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-01198183-bd5b-45ac-950b-909544f276e6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-01198183-bd5b-45ac-950b-909544f276e6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-01198183-bd5b-45ac-950b-909544f276e6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2021-07-29"
---

# Provision of Email Alert Service

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-01198183-bd5b-45ac-950b-909544f276e6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-01198183-bd5b-45ac-950b-909544f276e6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-01198183-bd5b-45ac-950b-909544f276e6.json)

## Summary

The public procurement process for the "Provision of Email Alert Service" was completed by the Driver & Vehicle Licensing Agency (DVLA), a key organisation based in Swansea, Wales. The contract, awarded through a selective procurement method as a call-off from a framework agreement, was valued at £69,576 and was officially awarded on 2nd July 2021. The service aims to provide external customers and stakeholders with email alerts regarding topics related to DVLA services. The contract period is set from 14th July 2021 to 13th July 2023, with the tender period concluding on 28th June 2021.

This tender offers significant opportunities for large technology and software firms specialising in customer communication services, as well as companies that develop information systems. Given the nature of the service, businesses with expertise in email management, alert systems, and customer engagement solutions would find themselves well-positioned to compete in this procurement landscape, which has now paved the way for further innovations in digital communication within the public sector.

## Notice

Award of contract has been completed via Crown Commercial Services Framework. Award notice published for transparency. The contract is for the provision of an customer email alert service where external customers and stakeholders can subscribe to receive alerts and information on specific topics related to DVLA services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/318ac911-de7c-4902-b832-78c24ad04625 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2021 |
| Submission deadline | 28 Jun 2021 |
| Future notice date | Not specified |
| Award date | 1 Jul 2021 |
| Contract period | 13 Jul 2021 - 13 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £69,576 |
| Lots value | Not specified |
| Awards value | £69,576 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Jul 2021 at 16:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/318ac911-de7c-4902-b832-78c24ad04625

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/318ac911-de7c-4902-b832-78c24ad04625
  29th July 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a191bbb1-cd39-4476-9b66-6789777f33a3
  Award Letter (Redacted)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/95a9732f-6c0e-4b28-b2b6-1f842c0ee5cb
  GCloud 12 Call-off Form (Redacted)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-01198183-bd5b-45ac-950b-909544f276e6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-01198183-bd5b-45ac-950b-909544f276e6.json.