---
title: "22FND005 Impact Improvement Project: Customer Research"
ocid: "ocds-b5fd17-0135c5bf-bd71-473f-a070-53430e966cae"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0135c5bf-bd71-473f-a070-53430e966cae"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0135c5bf-bd71-473f-a070-53430e966cae.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0135c5bf-bd71-473f-a070-53430e966cae.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BIG LOTTERY FUND, OPERATING AS THE NATIONAL LOTTERY COMMUNITY FUND"
published: "2022-03-29"
---

# 22FND005 Impact Improvement Project: Customer Research

Buyer: BIG LOTTERY FUND, OPERATING AS THE NATIONAL LOTTERY COMMUNITY FUND  
Current stage: Award  
OCID: ocds-b5fd17-0135c5bf-bd71-473f-a070-53430e966cae

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0135c5bf-bd71-473f-a070-53430e966cae)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0135c5bf-bd71-473f-a070-53430e966cae.json)

## Summary

The public procurement process, titled "22FND005 Impact Improvement Project: Customer Research", was conducted by the Big Lottery Fund, also known as The National Lottery Community Fund. This procurement, which falls under the research and development services category, was located in Birmingham, England. The tender was awarded following an open competitive procedure with a contract value of £63,200. The tender period ended on 17 January 2022, and the contract is set to run from 4 February 2022 to 13 May 2022.

This opportunity presents significant potential for businesses, particularly small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), due to the open nature of the procurement method. Companies specialising in research consultancy and development services would be advantageous candidates for this contract, as the project seeks to gain insights from customers who have interacted with the Fund. The relatively quick turnaround for the contract further encourages businesses that can mobilise rapidly to meet the project’s requirements and timelines.

## Notice

This contract has now been awarded following an open competitive process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/80cb2465-3ec4-4590-8b31-dcdd8580abcd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Mar 2022 |
| Submission deadline | 17 Jan 2022 |
| Future notice date | Not specified |
| Award date | 26 Jan 2022 |
| Contract period | 4 Feb 2022 - 13 May 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £63,200 |
| Lots value | Not specified |
| Awards value | £63,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIG LOTTERY FUND, OPERATING AS THE NATIONAL LOTTERY COMMUNITY FUND |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 1TR |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KUBI KALLOO |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services
- 73300000 - Design and execution of research and development

## Release History

- 29 Mar 2022 at 15:13 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/80cb2465-3ec4-4590-8b31-dcdd8580abcd
- 29 Mar 2022 at 15:13 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/80cb2465-3ec4-4590-8b31-dcdd8580abcd
- 29 Mar 2022 at 15:10 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/80cb2465-3ec4-4590-8b31-dcdd8580abcd
- 29 Mar 2022 at 15:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/80cb2465-3ec4-4590-8b31-dcdd8580abcd
- 10 Dec 2021 at 13:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d5ef9251-0061-4c3c-85e3-5eebb63b9af7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/80cb2465-3ec4-4590-8b31-dcdd8580abcd
  29th March 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d5ef9251-0061-4c3c-85e3-5eebb63b9af7
  10th December 2021 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0135c5bf-bd71-473f-a070-53430e966cae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0135c5bf-bd71-473f-a070-53430e966cae.json.