--- title: "Customer Feedback Application" ocid: "ocds-b5fd17-017f4974-3db9-4f74-9548-3652f22e62d4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-017f4974-3db9-4f74-9548-3652f22e62d4" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-017f4974-3db9-4f74-9548-3652f22e62d4.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-017f4974-3db9-4f74-9548-3652f22e62d4.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ORDNANCE SURVEY LIMITED" published: "2017-03-01" --- # Customer Feedback Application Buyer: ORDNANCE SURVEY LIMITED Current stage: Tender OCID: ocds-b5fd17-017f4974-3db9-4f74-9548-3652f22e62d4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-017f4974-3db9-4f74-9548-3652f22e62d4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-017f4974-3db9-4f74-9548-3652f22e62d4.json) ## Summary The Ordnance Survey Limited is currently conducting a public procurement process for a Customer Feedback Application, aimed at enhancing the reporting of geographic information and capturing feedback specifically on green space features. This tender falls under the application service provider category and is being executed through an open procurement method. The tender period ends on 3rd March 2017, with the contract expected to commence on 6th April 2017 and run until 6th April 2020. The total budget allocated for this application service is £25,000, with a minimum bid threshold of £100. The project will cover delivery across various regions, including the United Kingdom and British Overseas Territories. This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) that specialise in application development and customer feedback solutions to engage with a significant public sector client. Businesses with expertise in developing digital platforms for data capture and geographic information systems would be particularly well-suited to compete. Winning this contract could enable firms to expand their client base, enhance their portfolio with public sector projects, and contribute to the improvement of public services through innovative technology. ## Notice We wish to assess proven customer feedback applications that can facilitate reporting the amendment of geographic information and that can be used specifically to capture feedback on green space features. The intelligence provided through the procured web based application will be used to update our core content. Our editor will make any required updates using existing tools that are entirely separate from the procured feedback application. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/59979460-958f-4edb-a0d2-f88e41386817 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Mar 2017 | | Submission deadline | 3 Mar 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 5 Apr 2017 - 6 Apr 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £25,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ORDNANCE SURVEY LIMITED | | Locality | SOUTHAMPTON | | Post town | Southampton | | Postcode | SO16 0AS | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ36 Central Hampshire | | Local authority | Test Valley | | Electoral ward | Chilworth, Nursling & Rownhams | | Westminster constituency | Romsey and Southampton North | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72416000 - Application service providers ## Release History - 1 Mar 2017 at 13:46 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/59979460-958f-4edb-a0d2-f88e41386817 - 27 Feb 2017 at 10:32 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/59979460-958f-4edb-a0d2-f88e41386817 - 24 Feb 2017 at 15:17 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/59979460-958f-4edb-a0d2-f88e41386817 - 22 Feb 2017 at 11:38 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/59979460-958f-4edb-a0d2-f88e41386817 - 20 Feb 2017 at 17:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/59979460-958f-4edb-a0d2-f88e41386817 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/59979460-958f-4edb-a0d2-f88e41386817 1st March 2017 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a9f9f403-c5ea-4400-8d80-ea06783b8691 ITT - https://www.contractsfinder.service.gov.uk/Notice/Attachment/3249958a-dcf5-46a3-a18f-f126b7196242 Evaluation Matrix - https://www.contractsfinder.service.gov.uk/Notice/Attachment/0f18affa-1475-4e9f-8111-17a2fd180177 Draft Contract - https://www.contractsfinder.service.gov.uk/Notice/Attachment/bd94d8bd-c528-4503-868f-dc1a2447153e Clarification questions, with answers - https://www.contractsfinder.service.gov.uk/Notice/Attachment/9fd6964f-32a2-4bc3-b3db-4b70085d8ccb Clarification Questions 22/02/2017 : 24/02/2017 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/bede146a-7f5d-4997-a861-f06c8c710c35 Clarification Questions with Responses 22/02/2017 - 24/02/2017 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/201d4622-04eb-4da5-94f8-b67e70793dd6 Clarifcation Questions with Responses 1st March 2017 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-017f4974-3db9-4f74-9548-3652f22e62d4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-017f4974-3db9-4f74-9548-3652f22e62d4.json.