--- title: "RFI - Request for Information relating to Staff Benefit platforms (with Brokerage)" ocid: "ocds-b5fd17-01913b2a-89da-4c6f-82ae-daeb60001bd3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-01913b2a-89da-4c6f-82ae-daeb60001bd3" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-01913b2a-89da-4c6f-82ae-daeb60001bd3.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-01913b2a-89da-4c6f-82ae-daeb60001bd3.json" source: "Contracts Finder" current_stage: "Planning" buyer: "FINANCIAL OMBUDSMAN SERVICE" published: "2021-01-19" --- # RFI - Request for Information relating to Staff Benefit platforms (with Brokerage) Buyer: FINANCIAL OMBUDSMAN SERVICE Current stage: Planning OCID: ocds-b5fd17-01913b2a-89da-4c6f-82ae-daeb60001bd3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-01913b2a-89da-4c6f-82ae-daeb60001bd3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-01913b2a-89da-4c6f-82ae-daeb60001bd3.json) ## Summary The Financial Ombudsman Service is currently in the planning stage of a procurement process for a new staff benefit platform that incorporates brokerage services. The Request for Information (RFI) is aimed at engaging with the market to gather insights on available solutions and pricing models. Interested suppliers are invited to participate until the engagement end date on 3rd February 2021. The procurement is classified under the software package and information systems category, specifically seeking information related to insurance brokerage and benefit services. The procurement location is London, with a postal code of E14 9SR. This procurement presents a significant opportunity for businesses involved in software development, brokerage services, and employee benefit solutions. Companies that can provide innovative technology platforms and flexible service models are well-positioned to compete in this tender. Moreover, small and medium-sized enterprises (SMEs) are encouraged to engage, as the Financial Ombudsman Service values fairness and collaboration in its contracting approach. This early market engagement exercise allows businesses to align their offerings with the Service’s needs and expectations, potentially leading to future collaboration and long-term contracts. ## Notice The Financial Ombudsman Service (The Service) is intending to go out to the market for a replacement staff benefit platform with the added service of brokerage. As part of an early market engagement exercise, we are sending out this request for information. Its purpose is to bring the market's perspective into our strategy and help us align our requirements and model to what is generally available in today's market.; We would also like to understand what the current appetite for contracting is and the potential costs and payment models for brokerage services Our values What matters to us most at the ombudsman is fairness. Where things aren't fair, we can use our power to put them right. Fairness isn't just about making sure our answers and decisions are technically right. It's also about wanting to make what we do feel right. And we do this by listening - thinking - and explaining. Fairness is at the heart of our long-held values: we do the right thing; we treat our customers well and respect their needs; we do what we say we'll do; and we're inquisitive and build everyone's knowledge. To learn more about us click here: https://financial-ombudsman.org.uk/about/index.html Suppliers who wish to respond should please do so through https://procurement.financial-ombudsman.org.uk REF: pqq_49 - Request for Information relating to Staff Benefit platforms (with Brokerage) Additional information: Suppliers who wish to respond should please do so through the below link: https://procurement.financial-ombudsman.org.uk/go/9611700901771A48C4AC ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d3a4763f-905a-4c72-b546-1b2b7558beef | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Jan 2021 | | Submission deadline | Not specified | | Future notice date | 3 Feb 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | FINANCIAL OMBUDSMAN SERVICE | | Locality | LONDON | | Post town | East London | | Postcode | E14 9SR | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI42 Tower Hamlets | | Local authority | Tower Hamlets | | Electoral ward | Canary Wharf | | Westminster constituency | Poplar and Limehouse | | Delivery location | TLF East Midlands (England), TLI London | ## CPV Codes ### Divisions - 48 - Software package and information systems - 66 - Financial and insurance services - 75 - Administration, defence and social security services ### Codes - 48000000 - Software package and information systems - 66518100 - Insurance brokerage services - 75310000 - Benefit services ## Release History - 19 Jan 2021 at 12:16 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/d3a4763f-905a-4c72-b546-1b2b7558beef ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d3a4763f-905a-4c72-b546-1b2b7558beef 19th January 2021 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/80289af5-46e7-4b77-b27a-76fae174d448 n/a - https://procurement.financial-ombudsman.org.uk pqq_49 - Request for Information relating to Staff Benefit platforms (with Brokerage) ## Notice URLs - https://financial-ombudsman.org.uk/about/index.html - https://procurement.financial-ombudsman.org.uk/go/9611700901771A48C4AC ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-01913b2a-89da-4c6f-82ae-daeb60001bd3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-01913b2a-89da-4c6f-82ae-daeb60001bd3.json.