---
title: "ETA Tracking and Customer Communications - Descartes"
ocid: "ocds-b5fd17-01936266-99b1-4376-bc24-20809e83a6a8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-01936266-99b1-4376-bc24-20809e83a6a8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-01936266-99b1-4376-bc24-20809e83a6a8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-01936266-99b1-4376-bc24-20809e83a6a8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARADIGM HOUSING GROUP"
published: "2024-12-09"
---

# ETA Tracking and Customer Communications - Descartes

Buyer: PARADIGM HOUSING GROUP  
Current stage: Award  
OCID: ocds-b5fd17-01936266-99b1-4376-bc24-20809e83a6a8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-01936266-99b1-4376-bc24-20809e83a6a8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-01936266-99b1-4376-bc24-20809e83a6a8.json)

## Summary

Paradigm Housing Group has completed the procurement process for the provision of software to support ETA tracking and customer communications, awarded to Descartes Systems UK Limited (Localz). This procurement falls under the "Software package and information systems" category and includes additional classifications related to IT services and business services. The contract, valued at £180,000, runs from 1st December 2024 to 1st December 2027. Located in the United Kingdom, Paradigm Housing Group is based at 1 Glory Park Avenue, Wooburn Green, England, and the procurement utilised an open procedure, commencing with the tender period which ended on 19th November 2024.

This tender presents substantial opportunities for businesses specialising in IT consulting, software development, and various business services such as marketing and recruitment. Given the focus on software solutions for tracking and customer communication, companies that excel in these areas are well-suited to benefit from this opportunity. Additionally, small and medium-sized enterprises (SMEs) can find this contract viable for expanding their market presence, considering the project's scope and the buyer's openness to SME participation, as indicated in their procurement suitability criteria.

## Notice

Provision of software to provide tracking and customer communications

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5ef65339-dee1-44c4-8836-7bae12130059 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Dec 2024 |
| Submission deadline | 19 Nov 2024 |
| Future notice date | Not specified |
| Award date | 30 Nov 2024 |
| Contract period | 1 Dec 2024 - 1 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £180,000 |
| Lots value | Not specified |
| Awards value | £180,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARADIGM HOUSING GROUP |
| Locality | WOOBURN GREEN |
| Post town | Hemel Hempstead |
| Postcode | HP10 0DF |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ13 Buckinghamshire |
| Local authority | Buckinghamshire |
| Electoral ward | The Wooburns, Bourne End and Hedsor |
| Westminster constituency | Beaconsfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DESCARTES SYSTEMS UK LIMITED (LOCALZ |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 9 Dec 2024 at 22:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5ef65339-dee1-44c4-8836-7bae12130059

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5ef65339-dee1-44c4-8836-7bae12130059
  9th December 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.paradigmhousing.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-01936266-99b1-4376-bc24-20809e83a6a8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-01936266-99b1-4376-bc24-20809e83a6a8.json.