---
title: "NHS Resolution Mediation Services"
ocid: "ocds-b5fd17-01a45ef3-13ed-410b-9b3c-f6df6f830566"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-01a45ef3-13ed-410b-9b3c-f6df6f830566"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-01a45ef3-13ed-410b-9b3c-f6df6f830566.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-01a45ef3-13ed-410b-9b3c-f6df6f830566.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS RESOLUTION"
published: "2020-02-12"
---

# NHS Resolution Mediation Services

Buyer: NHS RESOLUTION  
Current stage: Tender  
OCID: ocds-b5fd17-01a45ef3-13ed-410b-9b3c-f6df6f830566

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## Summary

The NHS Resolution is seeking to procure mediation services through a tender titled "NHS Resolution Mediation Services." This procurement falls under the social work and related services category and will be delivered across multiple locations, including the United Kingdom and Europe. The procurement stage is currently open, with the tender period set to conclude on 9 March 2020. The successful contract will span an initial period of three years, commencing on 1 May 2020, and the procurement is being conducted via an open method, allowing wider participation.

This tender presents significant opportunities for businesses specialising in mediation and dispute resolution services, particularly those equipped to handle personal injury and clinical negligence cases. Small and medium-sized enterprises (SMEs) are encouraged to participate, given their ability to offer tailored services that meet the diverse needs of NHS Resolution. Companies that provide guidance, counselling, and community services may also find this procurement an excellent avenue for growth, enhancing their visibility and engagement within the public sector.

## Notice

The key objective of this procurement is to provide NHS Resolution with the ability to procure mediation services, which will offer best value to its customers, patients and the public by putting the needs and expectations of customers, patients and the public at the core of its work, by providing an efficient and best-value service. The mediation service will be comprised of two Lots as follows: - A mediation service for the resolution of disputes arising from personal injury and clinical negligence incidents and/or claims (Lot 1); and - A mediation service for the resolution of disputes arising from claims for legal costs (Lot 2). Any contract awarded to a supplier an initial period of three years commencing on 1 May 2020.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3f67702e-53dc-4e19-b081-d27f75293c99 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Feb 2020 |
| Submission deadline | 9 Mar 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Apr 2020 - 28 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS RESOLUTION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services

### Codes

- 75200000 - Provision of services to the community
- 85300000 - Social work and related services
- 85312300 - Guidance and counselling services

## Release History

- 12 Feb 2020 at 17:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3f67702e-53dc-4e19-b081-d27f75293c99

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3f67702e-53dc-4e19-b081-d27f75293c99
  12th February 2020 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=FEB159266
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://resolution.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-01a45ef3-13ed-410b-9b3c-f6df6f830566. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-01a45ef3-13ed-410b-9b3c-f6df6f830566.json.