---
title: "CA10964 - City of Wolverhampton College Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS)"
ocid: "ocds-b5fd17-01d92947-2b92-49c4-8097-b245ed784b04"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-01d92947-2b92-49c4-8097-b245ed784b04"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-01d92947-2b92-49c4-8097-b245ed784b04.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-01d92947-2b92-49c4-8097-b245ed784b04.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CITY OF WOLVERHAMPTON COLLEGE"
published: "2023-05-11"
---

# CA10964 - City of Wolverhampton College Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS)

Buyer: CITY OF WOLVERHAMPTON COLLEGE  
Current stage: Award  
OCID: ocds-b5fd17-01d92947-2b92-49c4-8097-b245ed784b04

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## Summary

The City of Wolverhampton College has awarded a contract for Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS). The procurement process was initiated through an open procedure with a tender period ending on 22nd August 2022. The contract value is GBP 0, and the contract period is from 1st November 2022 to 31st October 2025. The buying organisation is City of Wolverhampton College, located in Wolverhampton, England. The procurement falls under the main procurement category of goods.

This tender for Contact Center services and Unified Communications offers opportunities for businesses involved in telephone connections, network maintenance services, and IP telephone services. Small and medium enterprises (SMEs) are particularly suited to compete in this tender. The procurement method was an open procedure aimed at attracting a diverse range of suppliers. Interested businesses can find further details on the MultiQuote platform or by contacting City of Wolverhampton College directly.

## Notice

City of Wolverhampton College is looking for services for the following Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS). Unified communications products and related services that integrate several messaging and/or voice/video/data applications together and present user access (including reporting aspects) of such tools via a common interface. This will include the technology, equipment and solutions that may be required in the delivery of the Primary Services, including but not limited to: design, survey, build, management, support and maintenance services, access realtime and non-real time communication services, fixed and/or mobile voice services, email and messaging, paging, alerts, collaboration tools and integration services and training. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA10964. Not registered: Visit https://suppliers.multiquote.com then register and quote CA10964 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dd75c324-eb26-4764-9250-5085f595141e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 May 2023 |
| Submission deadline | 1 Nov 2022 |
| Future notice date | Not specified |
| Award date | 12 Aug 2022 |
| Contract period | 1 Nov 2022 - 31 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF WOLVERHAMPTON COLLEGE |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV14 6BT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | Bilston North |
| Westminster constituency | Wolverhampton South East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIRGIN MEDIA BUSINESS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services
- 64 - Postal and telecommunications services

### Codes

- 32551100 - Telephone connections
- 50334110 - Telephone network maintenance services
- 64215000 - IP telephone services

## Release History

- 11 May 2023 at 15:04 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dd75c324-eb26-4764-9250-5085f595141e
- 12 Aug 2022 at 15:42 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/dd75c324-eb26-4764-9250-5085f595141e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dd75c324-eb26-4764-9250-5085f595141e
  12th August 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-01d92947-2b92-49c4-8097-b245ed784b04. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-01d92947-2b92-49c4-8097-b245ed784b04.json.