---
title: "AT1257 Income Analytics Solution"
ocid: "ocds-b5fd17-01f62407-0c3b-49e3-ac58-a6d7c831a832"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-01f62407-0c3b-49e3-ac58-a6d7c831a832"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-01f62407-0c3b-49e3-ac58-a6d7c831a832.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-01f62407-0c3b-49e3-ac58-a6d7c831a832.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LUTON COUNCIL"
published: "2023-10-04"
---

# AT1257 Income Analytics Solution

Buyer: LUTON COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-01f62407-0c3b-49e3-ac58-a6d7c831a832

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## Summary

The Luton Council has awarded a contract for the provision of an income analytics and arrears management service in England. The tender, titled 'AT1257 Income Analytics Solution', falls under the IT services category and had a contract value of £210,000. The procurement process has been completed, with the contract period set to start on October 6, 2023, and end on October 5, 2026.

This opportunity could be beneficial for service providers specializing in consulting, software development, and Internet support. Businesses interested in tenant engagement and arrears management in the UK market should consider engaging with Luton Council. The contract was awarded to Voicescape Limited, a large-scale supplier based in Salford, England. The procurement method used was 'Other', with key dates such as the tender period ending on October 3, 2023.

## Notice

To provide an income analytics and arrears management service to support tenant engagement and arrears management.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/31fe9b4d-a327-4067-b94f-f55eed4b384c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Oct 2023 |
| Submission deadline | 3 Oct 2023 |
| Future notice date | Not specified |
| Award date | 3 Oct 2023 |
| Contract period | 5 Oct 2023 - 5 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £210,000 |
| Lots value | Not specified |
| Awards value | £210,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LUTON COUNCIL |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 2BQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICESCAPE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Oct 2023 at 13:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/31fe9b4d-a327-4067-b94f-f55eed4b384c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/31fe9b4d-a327-4067-b94f-f55eed4b384c
  4th October 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.luton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-01f62407-0c3b-49e3-ac58-a6d7c831a832. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-01f62407-0c3b-49e3-ac58-a6d7c831a832.json.