---
title: "Teams Direct Routing"
ocid: "ocds-b5fd17-02291b12-e826-4528-8634-ad3c44f95e40"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-02291b12-e826-4528-8634-ad3c44f95e40"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-02291b12-e826-4528-8634-ad3c44f95e40.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-02291b12-e826-4528-8634-ad3c44f95e40.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2025-04-22"
---

# Teams Direct Routing

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-02291b12-e826-4528-8634-ad3c44f95e40

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-02291b12-e826-4528-8634-ad3c44f95e40)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-02291b12-e826-4528-8634-ad3c44f95e40.json)

## Summary

The public procurement process, titled "Teams Direct Routing," was conducted by the Department for Work and Pensions, located at Peel Park, Blackpool, England. This tender falls under the industry category of IT services, which includes consulting, software development, Internet, and support. The procurement was executed through a selective method as a call-off from a framework agreement. With a total value of £13,250,000, the contract started on 17 January 2022 and is set to conclude by 31 March 2027. The service delivery covers a wide geographical area, including British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. The award stage was completed, and Gamma Telecom Ltd was selected as the supplier, as published on 3 March 2022. The key procurement stages have all been completed, marking this initiative as a vital project for the involved areas.

This tender presents significant opportunities for businesses involved in IT services, especially those capable of delivering large-scale projects across an extensive geographical scope. Although the buyer did not deem the tender suitable for SMEs or VCSEs, larger companies with expertise in IT consulting and service provision could find excellent growth opportunities here. The nature of the contract and the procurement method, which relies on an established framework agreement, suggests an advantage for organisations that are already experienced with or part of existing frameworks. Such businesses stand to benefit from the long-term engagement with a prestigious government department, enhancing credibility and paving the way for future government contracts.

## Notice

Teams Direct Routing

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c6aecaf8-77b4-4dff-be04-ce233dd33190 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2025 |
| Submission deadline | 24 Sep 2021 |
| Future notice date | Not specified |
| Award date | 28 Sep 2021 |
| Contract period | 17 Jan 2022 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £13,250,000 |
| Lots value | Not specified |
| Awards value | £7,859,077 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GAMMA TELECOM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Apr 2025 at 14:27 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c6aecaf8-77b4-4dff-be04-ce233dd33190
- 22 Apr 2025 at 14:26 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c6aecaf8-77b4-4dff-be04-ce233dd33190
- 3 Mar 2022 at 15:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c6aecaf8-77b4-4dff-be04-ce233dd33190

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c6aecaf8-77b4-4dff-be04-ce233dd33190
  22nd April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b98d4ff0-eb43-4dbd-ac5d-f6541eadedc5
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-02291b12-e826-4528-8634-ad3c44f95e40. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-02291b12-e826-4528-8634-ad3c44f95e40.json.