---
title: "Irwell Valley Out of Hours call centre support"
ocid: "ocds-b5fd17-024856fa-0a2e-4bf8-af2f-e2260d4f50a8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-024856fa-0a2e-4bf8-af2f-e2260d4f50a8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-024856fa-0a2e-4bf8-af2f-e2260d4f50a8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-024856fa-0a2e-4bf8-af2f-e2260d4f50a8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "IRWELL VALLEY HOUSING ASSOCIATON"
published: "2021-06-18"
---

# Irwell Valley Out of Hours call centre support

Buyer: IRWELL VALLEY HOUSING ASSOCIATON  
Current stage: Tender  
OCID: ocds-b5fd17-024856fa-0a2e-4bf8-af2f-e2260d4f50a8

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## Summary

The procurement process for the "Irwell Valley Out of Hours call centre support" tender is being managed by Irwell Valley Housing Association, located in Salford, England. This active tender was published on 18th June 2021 and falls under the services category, specifically in the call centre industry (CPV code: 79512000). The procurement method is open and follows an open procedure, with the tender period set to conclude on 19th July 2021. The contract is scheduled to commence on 1st September 2021 and will last until 31st August 2024.

This tender presents an opportunity for growth primarily for small and medium-sized enterprises (SMEs) that specialise in call centre services. Businesses with experience in delivering support services, particularly in an out-of-hours capacity, would find this tender particularly relevant. Participation in this procurement process could enhance visibility and foster partnerships within the public sector, offering a chance to secure a long-term contract with a reputable housing association.

## Notice

Out of hours call centre support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5ce739ca-8a78-4085-85f9-9dc4a1bbbf3d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jun 2021 |
| Submission deadline | 19 Jul 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2021 - 31 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IRWELL VALLEY HOUSING ASSOCIATON |
| Locality | SALFORD |
| Post town | Not specified |
| Postcode | M3 5LZ |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 18 Jun 2021 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5ce739ca-8a78-4085-85f9-9dc4a1bbbf3d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5ce739ca-8a78-4085-85f9-9dc4a1bbbf3d
  18th June 2021 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JUN162213
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.irwellvalley.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-024856fa-0a2e-4bf8-af2f-e2260d4f50a8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-024856fa-0a2e-4bf8-af2f-e2260d4f50a8.json.