---
title: "HMLR - User-centred Design and Research Capability Partner"
ocid: "ocds-b5fd17-025882c9-ba17-4b2f-a320-d45d1735f26d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-025882c9-ba17-4b2f-a320-d45d1735f26d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-025882c9-ba17-4b2f-a320-d45d1735f26d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-025882c9-ba17-4b2f-a320-d45d1735f26d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HM LAND REGISTRY"
published: "2020-08-24"
---

# HMLR - User-centred Design and Research Capability Partner

Buyer: HM LAND REGISTRY  
Current stage: Award  
OCID: ocds-b5fd17-025882c9-ba17-4b2f-a320-d45d1735f26d

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## Summary

The procurement process involves HM Land Registry, which has awarded a contract titled "HMLR - User-centred Design and Research Capability Partner." This initiative falls within the IT services industry, specifically focusing on consulting, software development, and Internet support. The procurement method was selective, using call-off from a framework agreement. The contract value is £3,200,000, with the contract period commencing on 10 August 2020 and concluding on 9 August 2022. The tender period ended on 22 June 2020, and the delivery is to take place in the South West region of the United Kingdom, with the postal code PL5 9BY.

This tender represents a significant opportunity for businesses with expertise in user-centred design and research capabilities. Companies that specialise in IT services and have experience in consultancy or software development will find this particularly relevant. The award has been made to FUTUREGOV.LTD, indicating a competitive market for similar service providers looking to enhance their portfolio by partnering with public sector organisations. Small and medium enterprises (SMEs) are encouraged to engage in future opportunities within this domain.

## Notice

This contract has now been awarded following completion of a competitive tendering exercise through the Crown Commercial Services Digital Outcome and Specialist Framework (RM1043.6) A partnership contract with specialist experience in user-centred design to help build knowledge and capability within the organisation and to help us put users at the heart of our land and property registration services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b2bdd706-2f4c-47ba-96aa-fe627e42d779 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Aug 2020 |
| Submission deadline | 21 Jun 2020 |
| Future notice date | Not specified |
| Award date | 14 Jul 2020 |
| Contract period | 9 Aug 2020 - 9 Aug 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,200,000 |
| Lots value | Not specified |
| Awards value | £3,200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HM LAND REGISTRY |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL5 9BY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | Honicknowle |
| Westminster constituency | Plymouth Moor View |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUTUREGOV.LTD |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Aug 2020 at 13:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b2bdd706-2f4c-47ba-96aa-fe627e42d779

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b2bdd706-2f4c-47ba-96aa-fe627e42d779
  24th August 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-025882c9-ba17-4b2f-a320-d45d1735f26d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-025882c9-ba17-4b2f-a320-d45d1735f26d.json.