---
title: "ServiceDesk ITT consultancy support"
ocid: "ocds-b5fd17-025e9195-9b21-4aeb-8300-66dceaf5257c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-025e9195-9b21-4aeb-8300-66dceaf5257c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-025e9195-9b21-4aeb-8300-66dceaf5257c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-025e9195-9b21-4aeb-8300-66dceaf5257c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL AUDIT OFFICE"
published: "2022-04-25"
---

# ServiceDesk ITT consultancy support

Buyer: NATIONAL AUDIT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-025e9195-9b21-4aeb-8300-66dceaf5257c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-025e9195-9b21-4aeb-8300-66dceaf5257c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-025e9195-9b21-4aeb-8300-66dceaf5257c.json)

## Summary

The National Audit Office is undertaking a tender process titled "ServiceDesk ITT consultancy support" for procurement consultancy services, located in London (SW1W 9SP). The tender period concluded on 5th January 2022, with an awarded contract value of £60,000 for a contract that spans from 1st February 2022 to 31st January 2023. This procurement was conducted through a selective method, specifically as a call-off from a framework agreement, which is an important detail for potential bidders to consider.

This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) that specialise in consultancy services, particularly in IT or procurement-related areas. Businesses that can demonstrate expertise in service desk operations and contract renewal processes will find themselves well-positioned to compete. The engagement with the National Audit Office may lead to further projects, offering substantial growth potential for successful bidders in the public sector.

## Notice

Consultancy to assist with the renewal of the Service desk contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3ac1e55b-4a7f-4cfe-96ef-d5743336d748 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Apr 2022 |
| Submission deadline | 5 Jan 2022 |
| Future notice date | Not specified |
| Award date | 6 Jan 2022 |
| Contract period | 1 Feb 2022 - 31 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £60,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL AUDIT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACUITY BUSINESS SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79418000 - Procurement consultancy services

## Release History

- 25 Apr 2022 at 14:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3ac1e55b-4a7f-4cfe-96ef-d5743336d748

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3ac1e55b-4a7f-4cfe-96ef-d5743336d748
  25th April 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-025e9195-9b21-4aeb-8300-66dceaf5257c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-025e9195-9b21-4aeb-8300-66dceaf5257c.json.