---
title: "Unified Support"
ocid: "ocds-b5fd17-02813b04-c23e-47cb-b458-11a1b29fc82d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-02813b04-c23e-47cb-b458-11a1b29fc82d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-02813b04-c23e-47cb-b458-11a1b29fc82d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-02813b04-c23e-47cb-b458-11a1b29fc82d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2024-12-20"
---

# Unified Support

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-02813b04-c23e-47cb-b458-11a1b29fc82d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-02813b04-c23e-47cb-b458-11a1b29fc82d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-02813b04-c23e-47cb-b458-11a1b29fc82d.json)

## Summary

The public procurement process initiated by H M Revenue & Customs (HMRC) for "Unified Support" focused on IT services, specifically consulting, software development, internet, and support, has reached the award stage. This contract revolves around the provision of Microsoft Support and was awarded via the G-Cloud 14 framework (RM1557.14). The procurement process, which followed a selective method and call-off from a framework agreement, concluded with an award notice published on 20th December 2024. The contract, valued at £8,305,285 GBP, will commence on 29th December 2024 and continue until 28th December 2027, primarily servicing addresses in London, postcode SW1A 2BQ.

This tender represents significant growth opportunities for businesses, especially small and medium-sized enterprises (SMEs), by providing an avenue to collaborate on extensive government IT support projects. Companies engaged in IT consultancy, software development, and internet services are particularly well-suited to this contract. HMRC's engagement with Microsoft underscores the requirement for vendors capable of delivering high-quality support services. By winning such contracts, businesses can establish a robust portfolio within the public sector, potentially leveraging this success for further opportunities within the government procurement ecosystem.

## Notice

This contract is for the provision of Microsoft Support and awarded using G-Cloud 14 (RM1557.14)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/66c182be-1f61-49fa-b8b4-42081119383e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2024 |
| Submission deadline | 3 Dec 2024 |
| Future notice date | Not specified |
| Award date | 19 Dec 2024 |
| Contract period | 29 Dec 2024 - 28 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,305,285 |
| Lots value | Not specified |
| Awards value | £8,305,285 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Dec 2024 at 11:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/66c182be-1f61-49fa-b8b4-42081119383e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/66c182be-1f61-49fa-b8b4-42081119383e
  20th December 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/22417911-5580-4128-8c08-67f99b26957a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-02813b04-c23e-47cb-b458-11a1b29fc82d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-02813b04-c23e-47cb-b458-11a1b29fc82d.json.