--- title: "Reporting issues management process digitisation" ocid: "ocds-b5fd17-02815c80-ee37-4bdf-94b1-f44dbb31b4d1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-02815c80-ee37-4bdf-94b1-f44dbb31b4d1" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-02815c80-ee37-4bdf-94b1-f44dbb31b4d1.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-02815c80-ee37-4bdf-94b1-f44dbb31b4d1.json" source: "Contracts Finder" current_stage: "Award" buyer: "SINGLE SOURCE REGULATIONS OFFICE" published: "2023-07-04" --- # Reporting issues management process digitisation Buyer: SINGLE SOURCE REGULATIONS OFFICE Current stage: Award OCID: ocds-b5fd17-02815c80-ee37-4bdf-94b1-f44dbb31b4d1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-02815c80-ee37-4bdf-94b1-f44dbb31b4d1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-02815c80-ee37-4bdf-94b1-f44dbb31b4d1.json) ## Summary The Single Source Regulations Office (SSRO) has awarded a contract for the digitisation of the reporting issues management process. The tender, titled "Reporting issues management process digitisation," falls under the services category with a contract value of £8,500. The procurement method used was an open procedure below the threshold. The tender was initiated with a tender period ending on 7th December 2020, and the contract is scheduled to run from 4th January to 12th March 2021. The buying organisation, SSRO, based in London, is seeking specialist advice on technology to improve reporting issues management. This procurement opportunity offers businesses, particularly those specialised in office automation software development and consultancy services, a chance to compete and grow their operations. Small and medium-sized enterprises (SMEs) would find this tender particularly suitable, given the SME-friendliness of the procurement process. Risual Ltd was the awarded supplier for this contract, demonstrating opportunities for businesses to succeed in providing technology solutions to public sector entities like the SSRO. ## Notice The Defence Reform Act 2014 established the Single Source Regulations Office ("SSRO") as an independent regulator of the UK Government's procurement of single source military equipment and services. The SSRO is the custodian of the single source procurement framework and has several functions under the Act and the Single Source Contract Regulations 2014. The SSRO is seeking to appoint specialist advice on the costs and benefits of technology that could better enable reporting issues management. The SSRO's Corporate Plan 2020-2023 (Objective 7) highlights and explains our ambition to enable the digital transformation of how we operate and the way we deliver our services and functions. In pursuit of this objective the SSRO has been considering the potential for technology to assist in the management of its response to reporting issues - those issues related to the statutory reporting system within which suppliers with contracts regulated by the Act and Regulations report about those contracts and their operations. To further explore opportunities to digitise its reporting issues management process, the SSRO wishes to procure the services of a suitably qualified expert in the application of the Microsoft technology stack including Power Platform products to advise on how we can deploy currently available technologies to best effect in support of our ambitions. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2b65024e-c05a-48f9-8e2a-5740467f2951 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Jul 2023 | | Submission deadline | 7 Dec 2020 | | Future notice date | Not specified | | Award date | 21 Dec 2020 | | Contract period | 7 Jan 2021 - 12 Mar 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £8,000 | | Lots value | Not specified | | Awards value | £8,500 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SINGLE SOURCE REGULATIONS OFFICE | | Locality | LONDON | | Post town | Central London | | Postcode | EC4A 1AB | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | City of London | | Electoral ward | Farringdon Without | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | RISUAL | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72212920 - Office automation software development services - 72266000 - Software consultancy services - 72513000 - Office automation services ## Release History - 4 Jul 2023 at 10:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2b65024e-c05a-48f9-8e2a-5740467f2951 - 19 Nov 2020 at 18:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/77926b30-ccca-45e7-b2ab-33dbe6552021 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/2b65024e-c05a-48f9-8e2a-5740467f2951 4th July 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/77926b30-ccca-45e7-b2ab-33dbe6552021 19th November 2020 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/f9381e46-32fe-45a5-ba23-0227e700fb5c - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a501d8fe-2042-4e9c-ae63-e028af7f2bea - https://www.contractsfinder.service.gov.uk/Notice/Attachment/ee09921e-aa9d-44d1-b68b-9894044c628d - https://www.contractsfinder.service.gov.uk/Notice/Attachment/372d8c15-c240-4a36-a6e1-ff0c6b9b5d4c - https://www.contractsfinder.service.gov.uk/Notice/Attachment/aa25d3a2-8200-439c-a137-7b0138e27208 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/63e69296-d496-4e70-8afa-73bddcbf4cbe - https://www.contractsfinder.service.gov.uk/Notice/Attachment/0171f69d-f8c1-4fa5-a576-2bd538cf92b9 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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