---
title: "MediaClave Jet servicing at Weybridge and Newcastle"
ocid: "ocds-b5fd17-02c67d65-ae57-40cd-a693-2f3218bbc232"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-02c67d65-ae57-40cd-a693-2f3218bbc232"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-02c67d65-ae57-40cd-a693-2f3218bbc232.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-02c67d65-ae57-40cd-a693-2f3218bbc232.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFRA NETWORK ETENDERING PORTAL"
published: "2020-10-29"
---

# MediaClave Jet servicing at Weybridge and Newcastle

Buyer: DEFRA NETWORK ETENDERING PORTAL  
Current stage: Award  
OCID: ocds-b5fd17-02c67d65-ae57-40cd-a693-2f3218bbc232

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## Summary

The procurement process involves the Defra Network eTendering Portal, which has recently awarded a contract for "MediaClave Jet servicing" focusing on laboratory services. This tender reached completion on 22nd October 2020, following a direct procurement method classified as a single tender action below the threshold. The contract period spans from 1st November 2020 to 31st October 2023, with a total value of £27,600. The services are to be provided primarily at delivery locations in Weybridge and Newcastle, as well as all over the United Kingdom and other British Overseas territories.

This opportunity can significantly benefit businesses specialising in laboratory services, particularly those offering maintenance and servicing for specialised equipment. Small and medium-sized enterprises (SMEs) are well-suited to compete for this contract, as it has been noted that the contract ensures provisions for them. Companies capable of delivering preventative maintenance, telephone support, and essential hardware updates will find this tender particularly relevant, positioning themselves to collaborate with a prominent public sector buyer and potentially expand their market presence.

## Notice

The Contractor shall provide "Bronze" service cover for the Equipment, which shall include the following: - Two (2) Preventative Maintenance visits per year per unit (includes replacement and fitting of filters if required). - Access to telephone support during business hours and responded to within twenty-four (24) hours of initial call. - Priority Response within twenty-four (24) hours Monday to Friday. - Provide all Hardware and Software updates as necessary. The Contractor must receive written authorisation from the Customer before implementing any chargeable hardware upgrades. - Essential Equipment modifications as determined by the Contractor shall be included within the Services provided under the Agreement and no further charge shall be made. - Provision of service reports within four (4) Working Days of a site visit by the Contractor. The report shall include date of visit, type of visit, serial number of the specific Equipment, description of issue, action taken to resolve the issue, confirmation the issue is resolved / actions required and timescales to resolve the issue. Additional information: Please note that Defra procurement uses an E-tendering system for Procurement activities. This is currently provided by Bravo Solutions. To access appropriate tendering and contractual documents, please access the E-Tendering portal at https://defra.bravosolution.co.uk", ensuring that your registration includes "Defra". If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at help@bravosolution.co.uk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/00fdc2c1-a0e0-472d-9b7c-b83d2f14831e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Oct 2020 |
| Submission deadline | 29 Sep 2020 |
| Future notice date | Not specified |
| Award date | 21 Oct 2020 |
| Contract period | 1 Nov 2020 - 31 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £27,600 |
| Lots value | Not specified |
| Awards value | £27,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA NETWORK ETENDERING PORTAL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SCIENTIFIC LABORATORY SUPPLIES |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71900000 - Laboratory services

## Release History

- 29 Oct 2020 at 15:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/00fdc2c1-a0e0-472d-9b7c-b83d2f14831e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/00fdc2c1-a0e0-472d-9b7c-b83d2f14831e
  29th October 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/84f43ee5-ce1f-4091-9b9c-6d623a1a9c2f
  n/a
- http://help@bravosolution.co.uk
  E-Tendering portal help

## Notice URLs

- https://defra.bravosolution.co.uk

## Provenance

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