--- title: "Customer Census" ocid: "ocds-b5fd17-02cba27d-9b4a-4025-a99b-5fa0c15357ba" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-02cba27d-9b4a-4025-a99b-5fa0c15357ba" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-02cba27d-9b4a-4025-a99b-5fa0c15357ba.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-02cba27d-9b4a-4025-a99b-5fa0c15357ba.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LIVV HOUSING GROUP" published: "2022-11-23" --- # Customer Census Buyer: LIVV HOUSING GROUP Current stage: Tender OCID: ocds-b5fd17-02cba27d-9b4a-4025-a99b-5fa0c15357ba [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-02cba27d-9b4a-4025-a99b-5fa0c15357ba) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-02cba27d-9b4a-4025-a99b-5fa0c15357ba.json) ## Summary The Livv Housing Group is seeking services for a "Customer Census" project. The procurement involves conducting a full survey across its customer base in early 2023. The contract period is from January 1, 2023, to December 31, 2023. The tender deadline is December 8, 2022. The project falls under the main procurement category of services and is open to SMEs and VCSEs. The buying organisation is based in Prescot, North West, United Kingdom. This tender for the "Customer Census" project by Livv Housing Group presents an opportunity for businesses in the customer survey services industry. Companies specializing in providing customer satisfaction survey services would be well-suited to compete. The project aims to capture a wide range of views from customers and residents to help Livv Housing Group better understand and cater to their needs. The defined contract period allows for long-term planning and engagement with the organisation. ## Notice Livv Housing Group is a registered provider of social housing, predominantly in Knowsley (Liverpool), with c.13500 homes and c.20000 customers, of varying tenure and type, with a strong community presence. Our ambition is to become an intelligence led, data driven organisation, where we act upon and predict the needs of our customers, unlocking potential and giving people and communities opportunities to flourish. Livv plan to conduct a full survey across the whole customer base in early 2023, capturing both the views of customers who already engage with us, as well as those who rarely contact us but live in our homes. Our ambition is for the responses to be representative of the people and families who live in our homes so capturing a wide range of views is essential. Additional information: Tender documents stored here: https://procontract.due-north.com/Advert?advertId=95445483-2e6b-ed11-811b-9f38301b3091&fromProjectDashboard=True ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/145b67a7-39ae-4c4a-851d-17c3a0c5e6e7 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Nov 2022 | | Submission deadline | 8 Dec 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Jan 2023 - 1 Apr 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LIVV HOUSING GROUP | | Locality | PRESCOT | | Post town | Liverpool | | Postcode | L34 1PJ | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD71 East Merseyside | | Local authority | Knowsley | | Electoral ward | St Michaels | | Westminster constituency | Knowsley | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79342310 - Customer survey services - 79342311 - Customer satisfaction survey ## Release History - 23 Nov 2022 at 15:07 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/145b67a7-39ae-4c4a-851d-17c3a0c5e6e7 - 23 Nov 2022 at 14:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b7fc7eee-d6b0-40cc-ae7e-56d8a2de2a58 - 23 Nov 2022 at 14:49 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9f44b52a-d83d-4aca-b0b3-73c4e70fe131 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/145b67a7-39ae-4c4a-851d-17c3a0c5e6e7 23rd November 2022 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/b7fc7eee-d6b0-40cc-ae7e-56d8a2de2a58 23rd November 2022 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/9f44b52a-d83d-4aca-b0b3-73c4e70fe131 23rd November 2022 - Opportunity notice on Contracts Finder ## Notice URLs - https://livvhousinggroup.com/ - https://procontract.due-north.com/Advert?advertId=95445483-2e6b-ed11-811b-9f38301b3091&fromProjectDashboard=True ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-02cba27d-9b4a-4025-a99b-5fa0c15357ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-02cba27d-9b4a-4025-a99b-5fa0c15357ba.json.