---
title: "EPRR Incident Management and Tasking Tool"
ocid: "ocds-b5fd17-02cceed4-e376-479e-a1aa-9e2c4e8c9030"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-02cceed4-e376-479e-a1aa-9e2c4e8c9030"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-02cceed4-e376-479e-a1aa-9e2c4e8c9030.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-02cceed4-e376-479e-a1aa-9e2c4e8c9030.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2020-09-23"
---

# EPRR Incident Management and Tasking Tool

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-02cceed4-e376-479e-a1aa-9e2c4e8c9030

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-02cceed4-e376-479e-a1aa-9e2c4e8c9030)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-02cceed4-e376-479e-a1aa-9e2c4e8c9030.json)

## Summary

The NHS England is seeking to enhance its incident management capabilities through the procurement of a tasking tool titled "EPRR Incident Management and Tasking Tool." This tender is classified under software-related services and is valued at £194,021. The procurement process is complete, with the contract having been awarded to Softcat PLC. The contract period commenced on 1 July 2020 and is set to conclude on 30 June 2021. The buying organisation operates across various regions in the United Kingdom, including North East, North West, and South West, among others.

This tender presents significant opportunities for businesses that specialise in software solutions, particularly those with capabilities in service management and IT solutions tailored for the healthcare sector. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find this opportunity particularly relevant, as the NHS England demonstrates a preference for engaging with such organisations in this procurement process. Competing firms should ideally possess experience in integrating software systems for large entities, making them well-suited for delivering such a project.

## Notice

Additional ServiceNow environment and licences to provide the Incident Management solution for the provision of the EPRR tooling for the National team and all regional teams.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/23c18ef5-ff9f-468d-b69d-ec7a36907715 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Contract Variation |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2020 |
| Submission deadline | 30 Jun 2020 |
| Future notice date | Not specified |
| Award date | 29 Jun 2020 |
| Contract period | 30 Jun 2020 - 30 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £194,021 |
| Lots value | Not specified |
| Awards value | £194,021 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 23 Sep 2020 at 15:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/23c18ef5-ff9f-468d-b69d-ec7a36907715

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/23c18ef5-ff9f-468d-b69d-ec7a36907715
  23rd September 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-02cceed4-e376-479e-a1aa-9e2c4e8c9030. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-02cceed4-e376-479e-a1aa-9e2c4e8c9030.json.