---
title: "Utility Bureau Management Service"
ocid: "ocds-b5fd17-02d3302c-ff22-4f09-b334-29a96f6a8bd5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-02d3302c-ff22-4f09-b334-29a96f6a8bd5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-02d3302c-ff22-4f09-b334-29a96f6a8bd5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-02d3302c-ff22-4f09-b334-29a96f6a8bd5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROYDON LB"
published: "2023-08-23"
---

# Utility Bureau Management Service

Buyer: CROYDON LB  
Current stage: Award  
OCID: ocds-b5fd17-02d3302c-ff22-4f09-b334-29a96f6a8bd5

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## Summary

The Croydon LB is seeking a Utility Bureau Management Service provider for a contract period of four years, extendable by one year. The service involves validating and managing charges for energy and water supplies to a wide range of diverse assets. The procurement is in the award stage as of 23rd August 2023, with a total contract value of £86,538 GBP.

This tender presents an opportunity for businesses specialising in meter reading services, gas distribution, water distribution, operation of water supplies, accounting and auditing services, and electricity distribution. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs) are well-suited to compete for this procurement. The deadline for bid submissions was on 27th March 2023, with the contract set to commence on 31st May 2023.

## Notice

The Council manages a wide range of diverse assets, from council housing and municipal offices to street lighting and CCTV. The Council is seeking a Utility Bureau Management Service provider that will ensure that all charges for energy and water supplies to these assets are validated, correct and effectively managed. The contract period will be for four years with the option to extend by one year. Note: Bidders must complete and return their bids using The Council e-tendering portal Proactis (https://procontract.due-north.com/Login) Completed quotations must be returned via the Portal system no later than the deadline (unless a revised deadline is communicated). It is entirely the responsibility of the bidder to ensure that it submits its quotation by the deadline. Any communication or request for clarifications during the bidding MUST be done via the e-tendering portal. All technical queries regarding Proactis are to be directed to the e-Sourcing Portal Helpdesk: E-mail: https://supplierhelp.due-north.com/

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5d153bf2-d42b-4b58-85d6-1632aff284e5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Aug 2023 |
| Submission deadline | 27 Mar 2023 |
| Future notice date | Not specified |
| Award date | 28 Jun 2023 |
| Contract period | 29 Jun 2023 - 29 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £999 |
| Lots value | Not specified |
| Awards value | £86,538 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROYDON LB |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONCEPT ENERGY SOLUTIONS |

## CPV Codes

### Divisions

- 65 - Public utilities
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 65110000 - Water distribution
- 65130000 - Operation of water supplies
- 65200000 - Gas distribution and related services
- 65310000 - Electricity distribution
- 65500000 - Meter reading service
- 79210000 - Accounting and auditing services

## Release History

- 23 Aug 2023 at 13:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5d153bf2-d42b-4b58-85d6-1632aff284e5
- 3 Mar 2023 at 12:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/47d964c4-5d3a-411f-ba02-59717555c319
- 3 Mar 2023 at 12:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/11f4c0f5-d747-4539-9081-df89a2fd12ff

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5d153bf2-d42b-4b58-85d6-1632aff284e5
  23rd August 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/47d964c4-5d3a-411f-ba02-59717555c319
  3rd March 2023 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/11f4c0f5-d747-4539-9081-df89a2fd12ff
  3rd March 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.croydon.gov.uk
- https://procontract.due-north.com/Login
- https://supplierhelp.due-north.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-02d3302c-ff22-4f09-b334-29a96f6a8bd5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-02d3302c-ff22-4f09-b334-29a96f6a8bd5.json.