---
title: "GB-London: Ticketing Platform Digital"
ocid: "ocds-b5fd17-02d41859-1285-4418-beb0-c631acbe1588"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-02d41859-1285-4418-beb0-c631acbe1588"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-02d41859-1285-4418-beb0-c631acbe1588.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-02d41859-1285-4418-beb0-c631acbe1588.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "IMPERIAL WAR MUSEUMS"
published: "2023-05-09"
---

# GB-London: Ticketing Platform Digital

Buyer: IMPERIAL WAR MUSEUMS  
Current stage: Award  
OCID: ocds-b5fd17-02d41859-1285-4418-beb0-c631acbe1588

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-02d41859-1285-4418-beb0-c631acbe1588)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-02d41859-1285-4418-beb0-c631acbe1588.json)

## Summary

The Imperial War Museums in London have awarded a contract for a ticketing platform digital service. The contract, worth £144,000, was awarded to DIGITAL TICKETING SYSTEMS LTD. The procurement method used was a selective process with a restricted procedure. The tender period ended on December 20, 2022, and the contract period is from May 2, 2023, to May 1, 2026.

This tender presents an opportunity for small or medium enterprises (SMEs) in the information technology services industry to compete. Businesses providing IT services related to ticketing platforms, including maintenance of software, would be well-suited to bid for this contract. The contract is specifically for services related to ticket booking interfaces and management systems, creating growth opportunities in the digital services sector.

## Notice

IWM's new ticketing platform needs to comprise of the following: * the external customer facing ticket booking interface * the internal Customer Services ticket booking and management interface * the internal E-Commerce / Finance ticketing management interface * and the till EPOS touchscreen front of house staff interface Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8bc4cfd0-45ac-46d0-b48d-0ffae2955336 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 May 2023 |
| Submission deadline | 20 Dec 2022 |
| Future notice date | Not specified |
| Award date | 20 Dec 2022 |
| Contract period | 1 May 2023 - 1 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £144,000 |
| Lots value | Not specified |
| Awards value | £144,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IMPERIAL WAR MUSEUMS |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 6HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | St George's |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DIGITAL TICKETING SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services
- 72267100 - Maintenance of information technology software

## Release History

- 9 May 2023 at 13:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8bc4cfd0-45ac-46d0-b48d-0ffae2955336

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8bc4cfd0-45ac-46d0-b48d-0ffae2955336
  9th May 2023 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=780309757
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-02d41859-1285-4418-beb0-c631acbe1588. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-02d41859-1285-4418-beb0-c631acbe1588.json.