---
title: "Agreement for a cEMV Middle and Transitional Back Office System Service"
ocid: "ocds-b5fd17-02f6b18e-79d3-4f47-8236-583954a48d3c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-02f6b18e-79d3-4f47-8236-583954a48d3c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-02f6b18e-79d3-4f47-8236-583954a48d3c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-02f6b18e-79d3-4f47-8236-583954a48d3c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR GREATER MANCHESTER"
published: "2022-04-20"
---

# Agreement for a cEMV Middle and Transitional Back Office System Service

Buyer: TRANSPORT FOR GREATER MANCHESTER  
Current stage: Award  
OCID: ocds-b5fd17-02f6b18e-79d3-4f47-8236-583954a48d3c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-02f6b18e-79d3-4f47-8236-583954a48d3c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-02f6b18e-79d3-4f47-8236-583954a48d3c.json)

## Summary

The procurement process involves Transport for Greater Manchester (TfGM) seeking a provider for the “Agreement for a cEMV Middle and Transitional Back Office System Service”. This contract, classified under industry-specific software packages, will manage TfGM's contactless ticketing options. The procurement method used was a selective approach, specifically a direct award through the Crown Commercial Service G-Cloud framework agreement. The contract commenced on 20 April 2022, with a duration targeting completion by 19 April 2024. The total contract value is £5,957,000, with a minimum value of £2,879,000, and the service will be delivered in the North West region of the United Kingdom.

This tender presents significant opportunities for businesses in the technology and software sectors, particularly those specialising in payment systems and ticketing solutions. Companies with capabilities in scalable software solutions may find this contract attractive, given its potential for future expansions to accommodate enhanced contactless ticketing requirements. The opportunity also highlights an avenue for businesses looking to partner with government entities, as TfGM generally provides a substantial client base for service providers in the public sector.

## Notice

Transport for Greater Manchester (TfGM) sought a provider via the Crown Commercial Service G-Cloud framework agreement (Direct Award procedure) to supply a secure middle office and transactional back office to maintain TfGM's contactless ticketing options across its portfolio. The Call Off Contract is to be awarded on the basis of a 2+1+1 contract Term. The Call Off Contract is to be awarded to Vix Technology UK Limited. The agreement includes two options to extend the agreement in each case for a further 12 months, and is scalable to meet potential future contactless ticketing requirements. The scaleable nature of the agreement allows TfGM to exercise four separate options, when required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ff0ee7a0-27eb-44f4-83c6-cb8c613d20a4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2022 |
| Submission deadline | 19 Apr 2022 |
| Future notice date | Not specified |
| Award date | 19 Apr 2022 |
| Contract period | 19 May 2022 - 19 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,957,000 |
| Lots value | Not specified |
| Awards value | £2,879,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR GREATER MANCHESTER |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 3BG |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIX TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 20 Apr 2022 at 18:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ff0ee7a0-27eb-44f4-83c6-cb8c613d20a4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ff0ee7a0-27eb-44f4-83c6-cb8c613d20a4
  20th April 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-02f6b18e-79d3-4f47-8236-583954a48d3c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-02f6b18e-79d3-4f47-8236-583954a48d3c.json.