---
title: "702796450 - Defence Digital IT Service Management Tooling Service Partner CAN"
ocid: "ocds-b5fd17-033f5f04-802a-4609-8b85-a8c63b92aadf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-033f5f04-802a-4609-8b85-a8c63b92aadf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-033f5f04-802a-4609-8b85-a8c63b92aadf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-033f5f04-802a-4609-8b85-a8c63b92aadf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2023-06-26"
---

# 702796450 - Defence Digital IT Service Management Tooling Service Partner CAN

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-033f5f04-802a-4609-8b85-a8c63b92aadf

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## Summary

The Ministry of Defence has awarded a contract for the Defence Digital IT Service Management Tooling Service Partner. The contract, classified under information technology services, is worth £68 million and is exempt from public contracts regulations. The procurement process, initiated through a tender, is now complete. The contract period runs from 17th May 2023 to 16th May 2027. The buying organisation is the Ministry of Defence, with the contract awarded to Capgemini UK Plc. The procurement is for services in the South West region of the United Kingdom.

This tender offers opportunities for businesses in the information technology services industry, especially those with expertise in service management tools and technical support. Small and medium enterprises (SMEs) may find the contract suitable for participation. The Ministry of Defence aims to work with suppliers to ensure the tooling service remains future-proof. Businesses interested in providing technical support, maintenance, and training for IT service management tools are encouraged to consider competing for this contract.

## Notice

Defence Digital IT Service Management Tooling Service Partner (DD ITSM TSP). The DD ITSM Tooling Service sits within the E_SIAM programme within the Defence Digital function of the Ministry of Defence (the "Authority"). Defence Digital is responsible for the delivery and support of information systems and services to operations and to all parts of the UK Defence community, including other areas of government. The DD ITSM Tooling Service Partner will operate, support and maintain the tooling that supports Operational Service Management and underpins the DD Enterprise Service Integration and Management (SIAM) ecosystem, enabling management of multi-supplier information systems to the performance required by Defence. The DD ITSM Tooling Service Partner will provide technical support, maintenance, technical change management and training for the DD ITSM Tooling capability, whilst working with the Defence Digital to ensure the service management tooling capability remains future-proof and fit for purpose.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0fdde29d-a17d-41f5-be9d-94aad4a0050b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - This procurement is exempt from the application of the Public Contracts Regulations 2015 ("PCR") and the Defence and Security Public Contracts Regulations 2011 ("DSPCR") in order to protect UK essential security interests. |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jun 2023 |
| Submission deadline | 25 Jan 2023 |
| Future notice date | Not specified |
| Award date | 16 May 2023 |
| Contract period | 16 May 2023 - 16 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £68,000,000 |
| Lots value | Not specified |
| Awards value | £68,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPGEMINI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services
- 72223000 - Information technology requirements review services
- 72610000 - Computer support services

## Release History

- 26 Jun 2023 at 10:19 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0fdde29d-a17d-41f5-be9d-94aad4a0050b
- 12 Jun 2023 at 16:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0fdde29d-a17d-41f5-be9d-94aad4a0050b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0fdde29d-a17d-41f5-be9d-94aad4a0050b
  26th June 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/db14632c-eee1-480e-99ea-af8b3e2778f2
  n/a
- https://www.contracts.mod.uk/esop/ect/filesharing/flist/6899879/0/foldersFilesList.si?reset=true&isOnModification=false&_ncp=1686586934694.19805-2#fh
  702796450 ITSM TSP Contract Transparency Copy

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-033f5f04-802a-4609-8b85-a8c63b92aadf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-033f5f04-802a-4609-8b85-a8c63b92aadf.json.