---
title: "SO-14402 Caretower Silver Support Renewal"
ocid: "ocds-b5fd17-035d8d56-adc9-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-035d8d56-adc9-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-035d8d56-adc9-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-035d8d56-adc9-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2016-11-18"
---

# SO-14402 Caretower Silver Support Renewal

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-035d8d56-adc9-11e6-9901-0019b9f3037b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-035d8d56-adc9-11e6-9901-0019b9f3037b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-035d8d56-adc9-11e6-9901-0019b9f3037b.json)

## Summary

The procurement process titled "SO-14402 Caretower Silver Support Renewal" was conducted by the Crown Commercial Service to secure a 12-month renewal of the Caretower Silver On-Site Managed Support Contract for the Police Live Services under the Home Office. The procurement falls under the IT services industry category, with a total contract value of £15,850. The procurement method used was selective, adhering to a restricted procedure, and the contract period was effective from 3 November 2015 to 2 November 2016. This tender has been marked as complete as of 18 November 2015.

This tender presents a valuable opportunity for businesses in the IT services sector, particularly those specialising in consulting and software development. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are encouraged to participate, as the contracting authority has expressed suitability for these types of suppliers. Companies that can provide managed support services and have relevant experience would be well-suited to compete for similar contracts in the future.

## Notice

The Police Live Services, Home Office, required a 12x month renewal of their Caretower Silver On-Site Managed Support Contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2d583c8b-e334-4f7c-a762-e8d8feb313f9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 27 Oct 2015 |
| Future notice date | Not specified |
| Award date | 3 Nov 2015 |
| Contract period | 3 Nov 2015 - 2 Nov 2016 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,850 |
| Lots value | Not specified |
| Awards value | £15,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPAREX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2d583c8b-e334-4f7c-a762-e8d8feb313f9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2d583c8b-e334-4f7c-a762-e8d8feb313f9
  18th November 2015 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7e2e1a4d-8ef3-4834-a35a-c442a402f9cc
  Outcome Letter - Redacted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a1df6f87-5375-4b7a-ad96-75ccffeab49b
  Goods Only Call Off Contract - Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-035d8d56-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-035d8d56-adc9-11e6-9901-0019b9f3037b.json.