---
title: "HMPPS Domestic Abuse Support Officer (DASO) Case Management System"
ocid: "ocds-b5fd17-03667312-76de-471a-a698-2e239d213c34"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-03667312-76de-471a-a698-2e239d213c34"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-03667312-76de-471a-a698-2e239d213c34.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-03667312-76de-471a-a698-2e239d213c34.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2022-08-26"
---

# HMPPS Domestic Abuse Support Officer (DASO) Case Management System

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-03667312-76de-471a-a698-2e239d213c34

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## Summary

The Ministry of Justice has awarded a contract for the "HMPPS Domestic Abuse Support Officer (DASO) Case Management System" to Civica UK Limited. The tender, which was processed through a selective procurement method calling off from a framework agreement, had a contract value of £88,770 GBP. The contract period runs from August 18, 2022, to November 18, 2022. The Ministry of Justice, based in London, England, initiated this tender, which falls under the services category, with a closing date for tender submissions on July 12, 2022.

This tender provides an opportunity for businesses specializing in software packages, information systems, and data management services to engage. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise sector (VCSE) organisations are especially encouraged to participate. The contract aims to deliver the Domestic Abuse Safety Officer Database (DASO) as part of the Victim's Case Management System, facilitating support for domestic abuse victims. Businesses involved in software development, database management, and service provision are well-suited to compete for this contract and contribute to the enhancement of support services within the criminal justice system.

## Notice

Provision of Civica to deliver HMPPS Domestic Abuse Support Officer (DASO) Case Management System. This contract supports the development of the Domestic Abuse Safety Officer Database (DASO) which is a new and standalone development within the current Victims Case Management System Intellectual Property owned and provided to the MoJ by Civica Ltd. The DASO development will be competed over a 3-month period and will comprise a separate AWS RDS database backend instance with a bespoke application frontend developed in Laravel PHP. The Database and application once developed, will be hosted within the MoJ hosting platform and supported by Civica Ltd as part of a separate support and maintenance contract. Domestic Abuse Safety Officers (DASOs) work with current and ex-partners of men referred to the accredited programme Building Better Relationships (BBR) and will have a minimum service level agreement for domestic abuse structured interventions. DASOs deliver non-judgemental and responsive support to promote the safety of their clients and in some cases their children. Day to day activities include assessing risk, providing support, and linking in with agencies to gather a 'bigger picture' of domestic abuse. Once the development work is completed these services will be procured along with Victim's case management system. As both systems will be using the same database.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5f0000f1-800a-482f-8292-046649821b44 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Aug 2022 |
| Submission deadline | 12 Jul 2022 |
| Future notice date | Not specified |
| Award date | 20 Jul 2022 |
| Contract period | 17 Aug 2022 - 18 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £88,770 |
| Lots value | Not specified |
| Awards value | £88,770 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72322000 - Data management services

## Release History

- 26 Aug 2022 at 15:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5f0000f1-800a-482f-8292-046649821b44

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5f0000f1-800a-482f-8292-046649821b44
  26th August 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8aaab985-e12e-46e9-8e37-5e6ec416dba5
  n/a

## Provenance

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