---
title: "Digital Dictation, Speech Recognition and Outsourced"
ocid: "ocds-b5fd17-036add7c-89e4-4cd9-93a4-a9492afcb965"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-036add7c-89e4-4cd9-93a4-a9492afcb965"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-036add7c-89e4-4cd9-93a4-a9492afcb965.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-036add7c-89e4-4cd9-93a4-a9492afcb965.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST SUSSEX HEALTHCARE NHS TRUST"
published: "2025-04-10"
---

# Digital Dictation, Speech Recognition and Outsourced

Buyer: EAST SUSSEX HEALTHCARE NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-036add7c-89e4-4cd9-93a4-a9492afcb965

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## Summary

East Sussex Healthcare NHS Trust has completed a procurement process for digital dictation, speech recognition, and outsourced transcription services. The awarded contract, featuring Bighand Limited as the supplier, falls within the "Voice recognition software package" category and covers services across the UK, with the postal code TN37 7RD. The procurement was conducted through a call-off from a framework agreement (SBS/20/SM/WCC/9423), and the contract period extends from 1 April 2025 to 31 March 2027. The total value of the contract is £415,000. This procurement stage is marked as awarded as of 9 April 2025.

This tender represents a substantial opportunity for growth in the field of digital dictation and speech recognition, particularly for businesses specialising in healthcare technology solutions and transcription services. Companies with expertise and technological capabilities in voice recognition and document management systems are well-suited to compete in similar tenders in the future, even though suitability criteria for SMEs and VCSEs do not typically apply for this specific opportunity.

## Notice

East Sussex Healthcare NHS Trust is currently supplied by BigHand for digital dictation, speech recognition and outsourced transcription. The digital dictation system is used Trust wide by many clinical and administrative teams. We have been working with BigHand to progress with our digital strategy, enabling speech recognition to improve the quality and turnaround of document creation. Additional information: SBS Framework - Digital Dictation, Speech Recognition and Outsourced Transcription SBS/20/SM/WCC/9423

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ce4e3e71-3a5a-48c4-9c69-4517e5fc01e8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2025 |
| Submission deadline | 31 Mar 2025 |
| Future notice date | Not specified |
| Award date | 8 Apr 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £207,500 |
| Lots value | Not specified |
| Awards value | £415,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST SUSSEX HEALTHCARE NHS TRUST |
| Locality | SAINT LEONARDS-ON-SEA |
| Post town | Tonbridge |
| Postcode | TN37 7RD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Hastings |
| Electoral ward | Conquest |
| Westminster constituency | Hastings and Rye |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BIGHAND |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48314000 - Voice recognition software package

## Release History

- 10 Apr 2025 at 08:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ce4e3e71-3a5a-48c4-9c69-4517e5fc01e8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ce4e3e71-3a5a-48c4-9c69-4517e5fc01e8
  10th April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-036add7c-89e4-4cd9-93a4-a9492afcb965. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-036add7c-89e4-4cd9-93a4-a9492afcb965.json.