---
title: "Microsoft Service Support Contract"
ocid: "ocds-b5fd17-0375d69d-46c3-4fed-a94b-0c326db41b55"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0375d69d-46c3-4fed-a94b-0c326db41b55"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0375d69d-46c3-4fed-a94b-0c326db41b55.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0375d69d-46c3-4fed-a94b-0c326db41b55.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
published: "2021-03-18"
---

# Microsoft Service Support Contract

Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN  
Current stage: Award  
OCID: ocds-b5fd17-0375d69d-46c3-4fed-a94b-0c326db41b55

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0375d69d-46c3-4fed-a94b-0c326db41b55)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0375d69d-46c3-4fed-a94b-0c326db41b55.json)

## Summary

The Parliamentary and Health Service Ombudsman has completed a tender process for the "Microsoft Service Support Contract" in the IT services industry, specifically focusing on consulting, software development, Internet and support. The contract is valued at £60,000, with a minimum value of £40,000, and was secured through a selective procurement method as a call-off from a framework agreement. The contract period commenced on 1st February 2021 and will conclude on 31st January 2022. The tender period ended on 18th January 2021, and submissions were required by this date. The contract's location is London, with delivery addresses listed under the postal code M2 3HQ.

This opportunity is particularly favourable for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations specialising in IT services. Businesses that excel in software development, consulting, and technical support are well-positioned to compete for future contracts in this domain. The option to extend the contract beyond its initial 12-month period could also provide additional growth prospects for successful bidders, making it an attractive opportunity for companies looking to expand their service offerings within the public sector.

## Notice

Microsoft Service Support Contract Additional information: Option to extend beyond the initial 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f1bedfcc-3c21-4a15-9b16-952cf369d8a0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2021 |
| Submission deadline | 18 Jan 2021 |
| Future notice date | Not specified |
| Award date | 27 Jan 2021 |
| Contract period | 1 Feb 2021 - 31 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4QP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BYTES SOFTWARE SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Mar 2021 at 13:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f1bedfcc-3c21-4a15-9b16-952cf369d8a0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f1bedfcc-3c21-4a15-9b16-952cf369d8a0
  18th March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0375d69d-46c3-4fed-a94b-0c326db41b55. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0375d69d-46c3-4fed-a94b-0c326db41b55.json.