---
title: "4084 - COVID-19 NHS111 System Repair and Enhancement"
ocid: "ocds-b5fd17-03e48712-1d49-4078-a06a-853c1906ba57"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-03e48712-1d49-4078-a06a-853c1906ba57"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-03e48712-1d49-4078-a06a-853c1906ba57.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-03e48712-1d49-4078-a06a-853c1906ba57.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS DIGITAL"
published: "2020-03-26"
---

# 4084 - COVID-19 NHS111 System Repair and Enhancement

Buyer: NHS DIGITAL  
Current stage: Award  
OCID: ocds-b5fd17-03e48712-1d49-4078-a06a-853c1906ba57

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-03e48712-1d49-4078-a06a-853c1906ba57)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-03e48712-1d49-4078-a06a-853c1906ba57.json)

## Summary

The procurement process for the project titled "4084 - COVID-19 NHS111 System Repair and Enhancement" was initiated by NHS Digital and is classified under the service industry, specifically focusing on repair and maintenance services as well as IT consulting and software development. The tender was completed with an awarded value of £1,168,489. The contract commenced on 3rd March 2020 and concluded on 12th June 2020, following a single tender action procurement method. The tender period ended on 2nd March 2020, and all services were to be delivered to addresses located in London, United Kingdom.

This tender presents significant opportunities for businesses involved in technology service provision and system enhancement, particularly those with expertise in online service platforms and rapid response solutions. Small and medium-sized enterprises (SMEs) may find themselves well-suited to engage with similar future tenders, especially if they can demonstrate agility in enhancing digital solutions in response to public health challenges. The procurement process also showcases potential for collaborative ventures where larger firms may partner with SMEs to meet comprehensive service needs.

## Notice

The stabilisation of the NHS 111 online service platform, and to provide additional team capacity to deliver new features and further enhance the platform architecture in response to the COVID-19 virus.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/11c1f585-f95a-4e0a-b02f-92432009cdf4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2020 |
| Submission deadline | 2 Mar 2020 |
| Future notice date | Not specified |
| Award date | 20 Mar 2020 |
| Contract period | 3 Mar 2020 - 12 Jun 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,168,489 |
| Lots value | Not specified |
| Awards value | £1,168,489 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DIGITAL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 6AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THOUGHTWORKS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50000000 - Repair and maintenance services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 26 Mar 2020 at 12:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/11c1f585-f95a-4e0a-b02f-92432009cdf4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/11c1f585-f95a-4e0a-b02f-92432009cdf4
  26th March 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-03e48712-1d49-4078-a06a-853c1906ba57. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-03e48712-1d49-4078-a06a-853c1906ba57.json.