---
title: "User Research Laboratories - Glasgow"
ocid: "ocds-b5fd17-03f22152-16a1-4db3-b084-0bdc6cad3fe0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-03f22152-16a1-4db3-b084-0bdc6cad3fe0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-03f22152-16a1-4db3-b084-0bdc6cad3fe0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-03f22152-16a1-4db3-b084-0bdc6cad3fe0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2020-01-09"
---

# User Research Laboratories - Glasgow

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-03f22152-16a1-4db3-b084-0bdc6cad3fe0

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## Summary

The procurement process for the provision of User Research Laboratories in Glasgow, initiated by the Home Office, is complete. This tender, classified under the CPV code for research and development services, had a contract value of £80,000 and was conducted through a selective procurement method via a call-off from a framework agreement. The tender period concluded on 19th December 2019, while the contract period was from 1st February 2020 to 31st January 2022. The procurement focused on addressing needs in the digital passport service sector in Scotland, United Kingdom.

This tender offers significant opportunities for small and medium-sized enterprises (SMEs) in the research and consultancy industry, particularly those specialising in user experience, digital services, and usability testing. Companies with expertise in carrying out empirical research and delivering actionable insights would be well-positioned to compete for similar contracts in the future, especially as the demand for enhanced digital solutions and user-centred design continues to grow.

## Notice

Provision of User Research Laboratories in Glasgow for ongoing usability and design research for the digital passport service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ac09ba2a-8505-4e7c-85f5-74f3a762ee60 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jan 2020 |
| Submission deadline | 19 Dec 2019 |
| Future notice date | Not specified |
| Award date | 19 Dec 2019 |
| Contract period | 1 Feb 2020 - 31 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £80,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | PETERBOROUGH |
| Post town | Peterborough |
| Postcode | PE1 1QG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH41 Peterborough |
| Local authority | Peterborough |
| Electoral ward | Central |
| Westminster constituency | Peterborough |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TAYLOR MCKENZIE RESEARCH & MARKETING |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 9 Jan 2020 at 15:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ac09ba2a-8505-4e7c-85f5-74f3a762ee60

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ac09ba2a-8505-4e7c-85f5-74f3a762ee60
  9th January 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/81625df8-394c-409f-9eee-bcaac7a908a6
  Redacted copy of contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-03f22152-16a1-4db3-b084-0bdc6cad3fe0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-03f22152-16a1-4db3-b084-0bdc6cad3fe0.json.