--- title: "Sussex Health Translation & Interpreting Services ITMC (1-5)" ocid: "ocds-b5fd17-03fcc7e0-c0a5-4d5f-bc69-ee63db7565da" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-03fcc7e0-c0a5-4d5f-bc69-ee63db7565da" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-03fcc7e0-c0a5-4d5f-bc69-ee63db7565da.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-03fcc7e0-c0a5-4d5f-bc69-ee63db7565da.json" source: "Contracts Finder" current_stage: "Award" buyer: "SOUTH OF ENGLAND PROCUREMENT CENTRE" published: "2023-02-08" --- # Sussex Health Translation & Interpreting Services ITMC (1-5) Buyer: SOUTH OF ENGLAND PROCUREMENT CENTRE Current stage: Award OCID: ocds-b5fd17-03fcc7e0-c0a5-4d5f-bc69-ee63db7565da [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-03fcc7e0-c0a5-4d5f-bc69-ee63db7565da) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-03fcc7e0-c0a5-4d5f-bc69-ee63db7565da.json) ## Summary The public procurement process for the provision of Sussex Health Translation & Interpreting Services ITMC (1-5) was initiated by the South of England Procurement Centre. The contract was awarded on 14th September 2022, with a value of GBP 5,520,000. The contract period runs from 1st November 2022 to 31st October 2025, with a potential 12-month extension. This procurement falls under the services category, with a selective procurement method using a call-off from a framework agreement in the Translation and Interpretation services sector. This tender presents opportunities for language service providers specializing in face-to-face interpreting, telephone and video services, non-spoken interpreting for sensory needs, and translation services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete in this tender due to the activity-based contracts with no guaranteed income level. Businesses operating in the South East region of the United Kingdom are particularly encouraged to engage in providing these critical services to support optimal patient care within the healthcare sector. ## Notice Language is very important to providing optimal patient care. Interpreters provide a service for patients, carers and clinicians to help them understand each other when they do not speak the same language. Working with language interpreters and translators can positively impact on health outcomes, improve patient experience and reduce communication barriers between practitioner and patient. It has been shown to improve safety with respect to diagnosis and prescription. The NHS is committed to providing high quality, equitable, effective healthcare services that are responsive to all patients' needs. East Sussex County Council's Sussex and Surrey Translation and Interpreting (SUSTI) Framework went live on 01.01.22 and it was this framework made up of trusted providers, which NHS Sussex also on behalf of University Hospitals Sussex NHS Foundation Trust, Sussex Community NHS Foundation Trust, Sussex Partnership NHS Foundation Trust and East Sussex Health Care Trust, utilised as the route to market to appoint providers to carry out these services for Sussex Health organisations. This notice is to inform of the award of contracts commencing 1st November 2022 for a period of 3 years plus an optional extension period of up to a further 12 months, to the successful providers as a result of further-competitions under this framework for requirements 1-5. The lead commissioning organisation and contract holder is: NHS Sussex - also on behalf of: University Hospitals Sussex NHS Foundation Trust Sussex Community NHS Foundation Trust Sussex Partnership NHS Foundation Trust East Sussex Health Care Trust (from 1st June 2023) The overall value provided is an estimated value for the duration of the agreements (including 12 month extension option), however these are activity-based contracts with no guaranteed level of income/activity. Providers are appointed as follows: ITMC 1 - The provision of face to face interpreting services Provider 1: Sussex Interpreting Services Provider 2: DA Languages Provider 3: Vandu Language Services Provider 4: Supreme Linguistics Services ITMC 2 - The provision of telephone and spoken video Provider 1: The Big Word Provider 2: Sussex Interpreting Services Provider 3: Language Line Provider 4: Supreme Linguistics ITMC 3 - The provision of face to face non-spoken interpreting services for people with sensory needs Provider 1: Action Deafness Provider 2: Sign Solutions Provider 3: Supreme Linguistics ITMC 4 - The provision of non- spoken video interpreting services for British Sign Language users Provider 1: Action Deafness Provider 2: Sign Solutions Provider 3: Supreme Linguistics ITMC 5 - The provision of translation, transcription and ancillary services Provider 1: The Big Word Provider 2: Vandu Language Services Provider 3: Supreme Linguistics Additional information: Refer to NHS South of England Procurement Services to trigger the review procedures ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/17cd8fe1-a511-42fd-84cd-a5be0fd7c2ce | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME, VCSE | | Awardee scale | Large, SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Feb 2023 | | Submission deadline | 10 Jun 2022 | | Future notice date | Not specified | | Award date | 13 Sep 2022 | | Contract period | 1 Nov 2022 - 31 Oct 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £5,520,000 | | Lots value | Not specified | | Awards value | £5,520,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTH OF ENGLAND PROCUREMENT CENTRE | | Locality | LEWES | | Post town | Brighton | | Postcode | BN7 2FZ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ22 East Sussex CC | | Local authority | Lewes | | Electoral ward | Lewes Bridge | | Westminster constituency | Lewes | | Delivery location | TLJ South East (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 8 | | Supplier names | ACTION DEAFNESS; DA LANGUAGES; LANGUAGE LINE; SIGN SOLUTIONS (SLIA; SUPREME LINGUISTIC SERVICES T/A PREMIUM LINGUISTIC SERVICES; SUSSEX INTERPRETING SERVICES; THE BIG WORD GROUP; VANDU LANGUAGES | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79530000 - Translation services - 79540000 - Interpretation services ## Release History - 8 Feb 2023 at 11:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/17cd8fe1-a511-42fd-84cd-a5be0fd7c2ce ## Documents - https://www.contractsfinder.service.gov.uk/Notice/17cd8fe1-a511-42fd-84cd-a5be0fd7c2ce 8th February 2023 - Awarded contract notice on Contracts Finder - https://in-tendhost.co.uk/soepscommissioning ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-03fcc7e0-c0a5-4d5f-bc69-ee63db7565da. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-03fcc7e0-c0a5-4d5f-bc69-ee63db7565da.json.