---
title: "IT Security Incident Response Service Playbooks"
ocid: "ocds-b5fd17-041c81b1-b6eb-483f-b23d-614f87cc06d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-041c81b1-b6eb-483f-b23d-614f87cc06d8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-041c81b1-b6eb-483f-b23d-614f87cc06d8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-041c81b1-b6eb-483f-b23d-614f87cc06d8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVLA - Driver & Vehicle Licensing Agency"
published: "2026-08-21"
---

# IT Security Incident Response Service Playbooks

Buyer: DVLA - Driver & Vehicle Licensing Agency  
Current stage: Award  
OCID: ocds-b5fd17-041c81b1-b6eb-483f-b23d-614f87cc06d8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-041c81b1-b6eb-483f-b23d-614f87cc06d8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-041c81b1-b6eb-483f-b23d-614f87cc06d8.json)

## Summary

DVLA – Driver & Vehicle Licensing Agency procured IT security incident response service playbooks for delivery in Wales. The requirement sits within IT services, covering consulting, software development, internet and support. In practical terms, the work concerns developing or providing structured playbooks to guide the agency’s response to cyber-security incidents. DVLA is based in Swansea and is the organisation buying and using the service. The procurement is categorised as a service opportunity and is relevant to businesses specialising in cyber-security incident response, security operations, IT service consulting, technical documentation or related software and support services.

The procurement has been completed and awarded through a selective call-off from a framework agreement. The tender submission deadline was 18 December 2025 at 15:00 UTC. The contract was awarded on 13 January 2026 to NCC Group Security Service Limited for £54,000 GBP. The contract period runs from 13 January 2026 to 12 January 2027. The award is active. The procurement was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprise organisations. The available information describes the method and outcome but does not set out the award criteria or scoring basis.

For suppliers that did not win, this award demonstrates a public-sector requirement for practical cyber-security incident response playbooks within DVLA’s IT environment. A credible future competitor would need to understand incident response operations, translate technical and procedural knowledge into clear, usable playbooks, and support their adoption by operational teams. Relevant capability could include cyber-incident handling, security consultancy, service management, technical writing, software or online support tools, and the ability to work with a government agency in Wales. The stated suitability for SMEs and VCSEs indicates that smaller specialist organisations may be capable of competing, provided they can evidence the technical expertise, delivery capacity and service support needed for this requirement.

## Notice

Notice for IT Security Incident Response Service Playbooks

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5ca1ca2e-42de-42f2-b768-2e5b26bebcd2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Aug 2026 |
| Submission deadline | 18 Dec 2025 |
| Future notice date | Not specified |
| Award date | 13 Jan 2026 |
| Contract period | 13 Jan 2026 - 12 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £54,000 |
| Lots value | Not specified |
| Awards value | £54,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVLA - Driver & Vehicle Licensing Agency |
| Locality | SWANSEA |
| Postcode area | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NCC Group Security Service |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Aug 2026 at 13:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5ca1ca2e-42de-42f2-b768-2e5b26bebcd2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5ca1ca2e-42de-42f2-b768-2e5b26bebcd2
  21st August 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7119b75f-c98b-4d2b-88e5-ba2805ddeabf
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3b71f8c7-3b0f-4924-97c0-723ec1d02f95
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-041c81b1-b6eb-483f-b23d-614f87cc06d8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-041c81b1-b6eb-483f-b23d-614f87cc06d8.json.