---
title: "Independent Complaints Advocacy Services"
ocid: "ocds-b5fd17-041f00bf-33cb-4f31-92f5-d0cbb9a7f530"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-041f00bf-33cb-4f31-92f5-d0cbb9a7f530"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-041f00bf-33cb-4f31-92f5-d0cbb9a7f530.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-041f00bf-33cb-4f31-92f5-d0cbb9a7f530.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BARNSLEY METROPOLITAN BOROUGH COUNCIL"
published: "2024-01-04"
---

# Independent Complaints Advocacy Services

Buyer: BARNSLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-041f00bf-33cb-4f31-92f5-d0cbb9a7f530

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## Summary

The Barnsley Metropolitan Borough Council has completed an award process for the contract entitled "Independent Complaints Advocacy Services" within the Health and social work services industry. The contract, worth £225,000 GBP, involves the delivery of an Independent Health Complaints Advocacy Service in Yorkshire and the Humber, United Kingdom. The procurement method used was 'Other', with a tender period ending on 6th November 2023 and a contract period starting on 1st April 2024 until 31st March 2029.

This tender opportunity offers potential growth prospects for businesses, especially those providing advocacy services in the health and social work sector. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate in this procurement process. Barnsley Metropolitan Borough Council is the buying organisation, and interested parties should establish close working relationships with the council to enhance their chances of securing this contract for service provision.

## Notice

Barnsley Metropolitan Borough Council (the Council) is looking to recommission its contract for the delivery of an Independent Health Complaints Advocacy (IHCA) Service, which is known in Barnsley as the Independent Complaints Advocacy Service (ICAS) and the contract for provision of Healthwatch Barnsley. This procurement has been advertised as one notice, bidders can apply for either of the lots Healthwatch and ICAS service or both services. Both services require to develop close working relationships with the provider for each service. Healthwatch has not been not awarded following the procurement process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e8f0df06-c23a-404f-81bc-2fe83bff9411 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2024 |
| Submission deadline | 6 Nov 2023 |
| Future notice date | Not specified |
| Award date | 2 Jan 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £225,000 |
| Lots value | Not specified |
| Awards value | £225,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BARNSLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | BARNSLEY, SOUTH YORKSHIRE |
| Post town | Sheffield |
| Postcode | S70 2TA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE33 Barnsley |
| Local authority | Barnsley |
| Electoral ward | Central |
| Westminster constituency | Barnsley North |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLOVERLEAF ADVOCACY 2000 |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 4 Jan 2024 at 13:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e8f0df06-c23a-404f-81bc-2fe83bff9411

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e8f0df06-c23a-404f-81bc-2fe83bff9411
  4th January 2024 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=73646&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103835
  User / Company

## Notice URLs

- https://www.barnsley.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-041f00bf-33cb-4f31-92f5-d0cbb9a7f530. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-041f00bf-33cb-4f31-92f5-d0cbb9a7f530.json.