--- title: "WCC - Local Healthwatch Services in Warwickshire - AWARD" ocid: "ocds-b5fd17-042f6b0f-ec1c-442e-8eb9-21d344639af9" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-042f6b0f-ec1c-442e-8eb9-21d344639af9" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-042f6b0f-ec1c-442e-8eb9-21d344639af9.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-042f6b0f-ec1c-442e-8eb9-21d344639af9.json" source: "Contracts Finder" current_stage: "Award" buyer: "COVENTRY - SOLIHULL - WARWICKSHIRE" published: "2018-07-11" --- # WCC - Local Healthwatch Services in Warwickshire - AWARD Buyer: COVENTRY - SOLIHULL - WARWICKSHIRE Current stage: Award OCID: ocds-b5fd17-042f6b0f-ec1c-442e-8eb9-21d344639af9 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-042f6b0f-ec1c-442e-8eb9-21d344639af9) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-042f6b0f-ec1c-442e-8eb9-21d344639af9.json) ## Summary The Warwickshire County Council is seeking a single provider to deliver Local Healthwatch Services within Warwickshire. This tender, titled "WCC - Local Healthwatch Services in Warwickshire - AWARD," falls under the guidance and counselling services sector and is based in the West Midlands, UK. The award is active, with the contract set to commence on 1 November 2018 and concluding on 31 October 2021. The total contract value is £1,085,000, and it is important to note that the tender process has been completed with an award notice published on 11 July 2018. This tender presents significant opportunities for businesses focused on health and social care services, particularly those that can demonstrate robust community engagement and understanding of diverse public needs. Companies that specialise in guidance, counselling, or related advisory services will be well-suited to compete for this contract. Participation in this procurement could enhance visibility and credibility in the local health and social care markets, ultimately contributing to business growth through increased collaboration with public sector organisations. ## Notice Warwickshire County Council wish to commission a single provider to deliver a Local Healthwatch Service within Warwickshire. The local Healthwatch Service within Warwickshire will be the independent consumer champion for the public to promote better outcomes in health and in social care - locally via Local Healthwatch organisations and nationally via Healthwatch England. The local Healthwatch service in Warwickshire will be representative of the diverse communities it serves. It will provide intelligence - including evidence from people's views and experiences - to influence the policy, planning, commissioning and delivery of publicly-funded health and social care services. It will also provide information to help people access and make choices about services as well as provide signposting to those who wish to make a complaint about NHS services. The local Healthwatch service in Warwickshire will be a robust and credible player in the local health and social care economy by demonstrating that it has the appropriate level of skills and competencies required to deliver its statutory functions. It will gain the trust of the general public as well as other health and social care stakeholder groups and organisations by being responsive, acting on concerns when things go wrong and being able to constructively challenge health and social care commissioners and providers. The seven key functions of the local Healthwatch Service are: 1. Gather views and experiences of patients and the public 2. Make these views known, both locally and nationally as appropriate 3. Promote and support involvement in commissioning of health services and provision of care services 4. Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC) 5. Provide advice and information about access to services and support for making informed choices 6. Make known the views and experiences of people to other local Healthwatch organisations and Healthwatch England and provide a steer to help it carry out its role as a national champion 7. Access and refer customers to NHS Complaints Advocacy Services ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b3cf7d55-d13b-425b-af2d-030976a4acf9 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Jul 2018 | | Submission deadline | 17 Jan 2018 | | Future notice date | Not specified | | Award date | 23 Feb 2018 | | Contract period | 1 Nov 2018 - 31 Oct 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,085,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | COVENTRY - SOLIHULL - WARWICKSHIRE | | Locality | WARWICKSHIRE | | Post town | Coventry | | Postcode | CV34 4RL | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG13 Warwickshire CC | | Local authority | Warwick | | Electoral ward | Warwick Saltisford | | Westminster constituency | Warwick and Leamington | | Delivery location | TLG West Midlands (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | HEALTHWATCH WARWICKSHIRE | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85312300 - Guidance and counselling services - 85312310 - Guidance services - 85312320 - Counselling services ## Release History - 11 Jul 2018 at 12:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b3cf7d55-d13b-425b-af2d-030976a4acf9 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b3cf7d55-d13b-425b-af2d-030976a4acf9 11th July 2018 - Awarded contract notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-042f6b0f-ec1c-442e-8eb9-21d344639af9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-042f6b0f-ec1c-442e-8eb9-21d344639af9.json.