---
title: "Alemba Service Management Tool Renewal"
ocid: "ocds-b5fd17-043aacb1-6030-4423-a189-c7a86fe86f7d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-043aacb1-6030-4423-a189-c7a86fe86f7d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-043aacb1-6030-4423-a189-c7a86fe86f7d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-043aacb1-6030-4423-a189-c7a86fe86f7d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "YORK AND NORTH YORKSHIRE COMBINED AUTHORITY ACTING ON BEHALF OF ITSELF AND THE CHIEF CONSTABLE OF NORTH YORKSHIRE POLICE"
published: "2025-07-15"
---

# Alemba Service Management Tool Renewal

Buyer: YORK AND NORTH YORKSHIRE COMBINED AUTHORITY ACTING ON BEHALF OF ITSELF AND THE CHIEF CONSTABLE OF NORTH YORKSHIRE POLICE  
Current stage: Award  
OCID: ocds-b5fd17-043aacb1-6030-4423-a189-c7a86fe86f7d

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## Summary

The procurement process for the 'Alemba Service Management Tool Renewal' was conducted by the York and North Yorkshire Combined Authority on behalf of itself and the Chief Constable of North Yorkshire Police. The process belongs to the IT services category, focusing on consulting, software development, and support, with procurement taking place in Northallerton, England. This particular process, labelled with the award stage, reached completion on 12 June 2025, with key dates including the contract period from 14 August 2025 to 13 August 2026. The method used was selective procurement, specifically a call-off from the WYCA-ICT framework agreement (LOT 4), with an award value totalling £51,122.46.

This tender offers substantial opportunities for businesses specialising in IT services, specifically those capable of delivering software development and consulting. Given that the contract was awarded to INSIGHT DIRECT (GB) LIMITED, larger enterprises with experience and the capacity to engage in framework agreements would find such tenders well-suited to their capabilities. The selective procurement method indicates a competitive environment where well-established companies are likely to have the prerequisite qualifications, making this opportunity particularly valuable for experienced suppliers in the IT sector looking to leverage their framework agreement positions to enhance business growth.

## Notice

The York and North Yorkshire Combined Authority (YNYCA) acting on behalf of itself and The Chief Constable of North Yorkshire Police will be renewing Alemba Service Management Tool Renewal. Direct Award under WYCA-ICT (2821-2022) FRAMEWORK AGREEMENT - LOT 4 for the renewing Alemba Service Management Tool licences with INSIGHT DIRECT UK.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bcdcb159-9b65-4895-a561-d4fb83726693 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jul 2025 |
| Submission deadline | 12 Jun 2025 |
| Future notice date | Not specified |
| Award date | 11 Jun 2025 |
| Contract period | 13 Aug 2025 - 13 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,122 |
| Lots value | Not specified |
| Awards value | £51,122 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | YORK AND NORTH YORKSHIRE COMBINED AUTHORITY ACTING ON BEHALF OF ITSELF AND THE CHIEF CONSTABLE OF NORTH YORKSHIRE POLICE |
| Locality | NORTHALLERTON |
| Post town | Darlington |
| Postcode | DL6 1BF |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Northallerton South |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (GB |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Jul 2025 at 14:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bcdcb159-9b65-4895-a561-d4fb83726693

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bcdcb159-9b65-4895-a561-d4fb83726693
  15th July 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-043aacb1-6030-4423-a189-c7a86fe86f7d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-043aacb1-6030-4423-a189-c7a86fe86f7d.json.