---
title: "ERP Support and Maintenance Services"
ocid: "ocds-b5fd17-04405413-6aea-4361-84d3-643df29ebd8e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-04405413-6aea-4361-84d3-643df29ebd8e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-04405413-6aea-4361-84d3-643df29ebd8e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-04405413-6aea-4361-84d3-643df29ebd8e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUNDERLAND CITY COUNCIL"
published: "2024-12-19"
---

# ERP Support and Maintenance Services

Buyer: SUNDERLAND CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-04405413-6aea-4361-84d3-643df29ebd8e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-04405413-6aea-4361-84d3-643df29ebd8e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-04405413-6aea-4361-84d3-643df29ebd8e.json)

## Summary

Sunderland City Council has awarded a contract for ERP Support and Maintenance Services, classified under IT services, specifically consulting, software development, Internet, and support. The procurement process utilized was selective, obtained via a call-off from the Crown Commercial Services (CCS) G-Cloud 14 Framework. The location of the services is Sunderland, SR1 3AA, and the procurement has reached the award stage. The contract, valued at £301,664.11, spans from 1st January 2025 to 31st December 2027, with an option to extend for an additional 12 months. The award was finalized on 6th December 2024, and the official award notice was published on 19th December 2024.

This contract offers significant opportunities for businesses in the IT services sector, particularly those specialising in ERP systems support and maintenance. SMEs can find this an advantageous procurement, given the explicit suitability for small and medium-sized enterprises. Companies capable of providing robust and reliable ERP support and maintenance are well-positioned to compete for such contracts, which can drive business growth through long-term service agreements with public sector organisations.

## Notice

Please note this contract has already been awarded and is being published for transparency purposes only. The Council has awarded a contract for the provision of a Support and Maintenance Service for the Council's Enterprise Resource Planning (ERP) Software. The contract is for a period of 24 months, with the option to extend for a further 12 months. The above contract was awarded via the Crown Commercial Services (CCS) G-Cloud 14 Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/99d479e6-6eb3-4097-a5fa-775380ede15d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Dec 2024 |
| Submission deadline | 25 Nov 2024 |
| Future notice date | Not specified |
| Award date | 6 Dec 2024 |
| Contract period | 1 Jan 2025 - 31 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £301,664 |
| Lots value | Not specified |
| Awards value | £301,664 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUNDERLAND CITY COUNCIL |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR1 3AA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Millfield |
| Westminster constituency | Sunderland Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RIMINI STREET. |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Dec 2024 at 17:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/99d479e6-6eb3-4097-a5fa-775380ede15d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/99d479e6-6eb3-4097-a5fa-775380ede15d
  19th December 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sunderland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-04405413-6aea-4361-84d3-643df29ebd8e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-04405413-6aea-4361-84d3-643df29ebd8e.json.