---
title: "National Discovery Service Solution for the NHS in England"
ocid: "ocds-b5fd17-0472d7b2-52b6-4020-81e4-3603d1e24799"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0472d7b2-52b6-4020-81e4-3603d1e24799"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0472d7b2-52b6-4020-81e4-3603d1e24799.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0472d7b2-52b6-4020-81e4-3603d1e24799.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HEALTH EDUCATION ENGLAND"
published: "2020-11-20"
---

# National Discovery Service Solution for the NHS in England

Buyer: HEALTH EDUCATION ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-0472d7b2-52b6-4020-81e4-3603d1e24799

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## Summary

The NHS Health Education England (HEE) is currently in the Award stage of a public procurement process for the project titled "National Discovery Service Solution for the NHS in England." This initiative falls within the education and training services industry and is located in England. The contract, valued at £864,000 over five years, will run from 7th December 2020 to 4th December 2025. The total budget is segmented, with £240,000 allocated for the first three years and reduced amounts for the final two years. The procurement method used for this process is the open procedure, which encourages widespread participation from suppliers.

This tender presents substantial opportunities for businesses, particularly those offering technology and knowledge management solutions capable of enhancing access to educational resources and library support in the healthcare sector. Small and medium-sized enterprises (SMEs) with expertise in creating user-friendly platforms or solutions that streamline information access would be well-suited to compete. Additionally, firms experienced in managing large-scale services that cater to the needs of healthcare staff and learners may also find this an advantageous opportunity to expand their market presence in the public sector.

## Notice

NHS Health Education England (HEE - the Commissioner) are commencing a tender for the provision of a National Discovery Service Solution for the NHS in England. Health Education England (HEE) is seeking to procure a national discovery service solution for the NHS in England. Our vision is "to provide healthcare staff and learners with a coherent gateway to their trusted library and knowledge service, connecting them seamlessly to quality resources, services and support tailored to their needs". Our key goals are to: * Increase use of high-quality NHS-funded and curated knowledge and evidence resources, including locally purchased and generated resources as well as national resources: we want to see both greater usage and more users; * Ensure that healthcare staff and learners across England have a consistent, positive experience of accessing knowledge and evidence resources and library support; * Reduce the complexity, inequity and costs inherent in maintaining multiple local and legacy resource discovery and management systems across the country. The contract period will be for five years, subject to annual budget review and KPI gateways. The maximum value per year is as follows: Year 1 - PS240,000 Year 2- PS240,000 Year 3 - PS240,000 Year 4 - PS72,000 Year 5 - PS72,000 All figures are exclusive of VAT. Bidders are invited to access the procurement documentation at: https://procontract.due-north.com/Opportunities/Index?p=40bb618e-0a24-e611-8114-000c29c9ba21&v=2 Please access the ITT procurement documents for further information. Additional information: The deadline for submission of completed ITT submissions is Friday 07 August 2020 at 12:00pm (midday). Late submissions will not be accepted. The e-portal system will shutdown at 12:00pm and any un-submitted bids not registered to the system at this time will not be accepted. Therefore, please submit in good time prior to the deadline date and time. Project title: National Discovery Service Solution for the NHS in England, please access the ITT for all documents. Should Bidders have any queries, or are having problems using the portal, they should contact the ProContract dedicated Supplier Helpdesk at: http://proactis.kayako.com/procontractv3/Core/Default/Index All communications should be made via the messaging function on the e-Tendering portal. During the tender exercise the Contracting Authority requests that all communications are channelled through the e-portal system and not with the Contracting Authority itself. No Bidder, Bidder Member, or any of such Bidder's advisors, consultants or subcontractors may have ex parte communications with the Contracting Authority or any of their employees, advisors, contractors or consultants regarding the ITT, the Procurement, other than as expressly permitted in this ITT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/98742875-28e3-44c2-a01c-65b67a3f450d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Nov 2020 |
| Submission deadline | 6 Aug 2020 |
| Future notice date | Not specified |
| Award date | 20 Nov 2020 |
| Contract period | 7 Dec 2020 - 4 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £864,000 |
| Lots value | Not specified |
| Awards value | £864,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEALTH EDUCATION ENGLAND |
| Locality | CRAWLEY |
| Post town | Redhill |
| Postcode | RH11 7DH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ28 West Sussex (North East) |
| Local authority | Crawley |
| Electoral ward | Northgate & West Green |
| Westminster constituency | Crawley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EBSCO INTERNATIONAL |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 20 Nov 2020 at 18:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/98742875-28e3-44c2-a01c-65b67a3f450d
- 26 Jun 2020 at 14:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/260d7bd1-c43e-41d8-bf43-04829a8c6e4f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/98742875-28e3-44c2-a01c-65b67a3f450d
  20th November 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/260d7bd1-c43e-41d8-bf43-04829a8c6e4f
  26th June 2020 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Opportunities/Index?p=40bb618e-0a24-e611-8114-000c29c9ba21&v=2
  Link to ProContract

## Notice URLs

- http://proactis.kayako.com/procontractv3/Core/Default/Index
- https://hee.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0472d7b2-52b6-4020-81e4-3603d1e24799. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0472d7b2-52b6-4020-81e4-3603d1e24799.json.
