---
title: "Call Centre Annual Maintenance and Support"
ocid: "ocds-b5fd17-0485be5c-b417-4495-b60e-e9f8fe617870"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0485be5c-b417-4495-b60e-e9f8fe617870"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0485be5c-b417-4495-b60e-e9f8fe617870.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0485be5c-b417-4495-b60e-e9f8fe617870.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF ENFIELD"
published: "2023-04-13"
---

# Call Centre Annual Maintenance and Support

Buyer: LONDON BOROUGH OF ENFIELD  
Current stage: Award  
OCID: ocds-b5fd17-0485be5c-b417-4495-b60e-e9f8fe617870

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0485be5c-b417-4495-b60e-e9f8fe617870)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0485be5c-b417-4495-b60e-e9f8fe617870.json)

## Summary

The London Borough of Enfield has recently completed a procurement process for "Call Centre Annual Maintenance and Support" services, with a contract value of £86,713. The procurement method used was 'Other', and the contract period runs from April 1, 2023, to March 31, 2024. The buying organisation is the London Borough of Enfield, located in Enfield, England.

This tender for Call Centre services by the London Borough of Enfield presents an opportunity for businesses specializing in software package and information systems to provide maintenance and support services. Businesses with experience in the IT services industry, particularly in software maintenance, are well-suited to compete in this procurement process.

## Notice

Annual Maintenance & Support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1567942d-6e74-4583-ba3b-9f442cafdaf2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2023 |
| Submission deadline | 31 Mar 2023 |
| Future notice date | Not specified |
| Award date | 30 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £86,713 |
| Lots value | Not specified |
| Awards value | £86,713 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF ENFIELD |
| Locality | ENFIELD |
| Post town | Enfield |
| Postcode | EN1 3ES |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI54 Enfield |
| Local authority | Enfield |
| Electoral ward | Town |
| Westminster constituency | Enfield North |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAINTEL EUROPE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 Apr 2023 at 08:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1567942d-6e74-4583-ba3b-9f442cafdaf2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1567942d-6e74-4583-ba3b-9f442cafdaf2
  13th April 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.enfield.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0485be5c-b417-4495-b60e-e9f8fe617870. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0485be5c-b417-4495-b60e-e9f8fe617870.json.